Hathway Internet As they agreed not provided router and sun next connection

Last 15 days back from hathway made many calls and marketing guy arun logesh visited my home 2 times and commited for 6months plan 2 months additional and sun next will be given free and also will provide the additional router. But after the installation no one is attending the phone not answering to the sms. Made a complaint to customer care and registered the complaint. even then nothing has happening. I have to get additional router and sun next as per their commitment. Very poor service and worst behavier from the team.
Account no of hathway connection is 1169808106
Complaint no registered in hathway is 04012019W923831 dated 4th jan 2019 is still pending

Hathway Internet Received Threatening call from Hathway No +918929622037

I was a Hathway customer, my connection no is 1129507830, I took prepaid 3 months advance rental plan of "Rs 2,239.00" on 6 Jan 2017. I was not using services since a year long. I am getting regular messages from Hathway regarding Reactive your Hathway connection from long time.
Today I have received a Threatening call from No. +918929622037 that I have to submit Rs 11000/- to Delhi court as Hathway is going to register a case against me. The guy was abusing me.
May I know the reason of Threatening call.

You are calming as India best Broadband provider, is this the best services from Hathway to call dormant customers and threaten them and ask money??

Hathway Internet Harassment

I had used Hathway 3years back post which I had closed it because I had shifted to a new address. I had all my bills paid and connection closed. I had even submitted the modem for which I have their receipt. Suddenly after so many years, few weeks back I received a call claiming from Delhi court that someone has filed a case against my name for fraud and non-payment. I came to know that the ID for which I had closed my connection years back, there is pending amount of approx 5.5k. There was no intimation through mail or phone after I closed my connection, and suddenly after years these people thought that let’s put some random amount in this account name and take money. Whoever is reading this I would strongly recommend DO NOT BUY HATHWAY connection, and even if you do keep a copy of every bill that you are paying. What I have faced, I know 2 other people who has faced the same issue. When I asked customer care they could not give me any proof or substantial evidence of!
pending amount. Hathway is doing major fraud and harassing common people to extort money.

Hathway Internet very slow speed in hathway broadband internet

I have signed for the 50 mbps internet broadband services with hathway broadband. While signing up for the plan hathway promosied me that I would get internet speed of 50mbps. But the speed i am getting is less than 1mbps. i have attached the image of the speed test for proof. I have called the helpline many times to resolve the issue but to no avail. I am paying hathway every year rs 14000/- to hathway for the interent broadband for a speed of 50mbps but they have completely cheated me by not giving me the promised speed.
Their call centre staff are also not able to resolve the issue. It has been over 8 months since i ma facing this issue and i can totally say that HATHWAY INTERENT SERVICES ARE THE WORST IN CUFFE PARADE.

Hathway Internet The worst service provider

Hathway is the worst service provider that I have come across. For the last six months I’m suffering with extremely poor internet services. I have registered complaint after complaint after complaint. The best solution their incompetent technical team has been able to provide is that I restart my modem and router. I am restarting my modem and router atleast twice a day on daily basis now, and this has been going on for months and months.
I’ve called customer care number several times and everytime a ticket is created, someone calls and assures something would be done, but after a few days the ticket is resolved with no solution. I’m back to restarting the modem and router everyday.
The only thing their customer care is prompt at is calling the customer for upcoming re-charge date. Once you are done with recharge, you are back to your sufferings. The worst is no one is coming to even disconnect the system despite raising a complaint for doing so. Unbelievable!!
around 3 to 4 months ago I was told that both modem and router are old and there is also latency issue from the main box outside on the poo (whatever it is). But nothing has been done about it.
Please help me with the issue. I have two hathway connections one of them I’ve refused to recharge because I’m anyways unable to use them and I’m unfortunately stuck with the second one till August. Please take some action against this FRAUD service provider.
Chirag Mehta
[email protected]

Hathway Internet Cheating by Hathway broadband

My Hathway account no is 1145802064 and Complaint no: 02082017W192225.
I got the connection of 150 Mbps just 2 week ago. Since day 1, the connection is very slow and after 8.30 in the evening not even 1Mbps is available. Even the highest speed also does not go above 40Mbps.
I am attaching a snapshot of Speedtest to show the horrible performance of your service.
This is very disappointing and I have been following up since 10 days. But no one has attended the failure. To my surprise I got a message that the problem has been resolved.
This is the worst Customer Service and a clear case of cheating.
Best Regards
Arnab Roy
[email protected]

Hathway Internet Non Refund

I am Rangarajan B working as a Manager in Dharshini Homes Pvt Ltd., Adambakkam,Chennai.
Almost a month back I have registered new broadband connection ,subsequently a representative had come whose name is Arivazhagan from Velachery Hathway office and I pay the amount according to the plan(i.e) Rs.2,170(Two Thousand one Hundred and Seventy only).Few days later the guy has told me as its not possible get the connection in our area.So,Immediately I rush tothe head office situated thiruvanmiyur,Chennai for claiming that amount which I sought for connection.
So far no one has to take the responsiblity to issue the refund.I have no idea what i suppose to do..?If I want to esclate the issue to your higher official what is the mail id or contact of the concerend person.Already time is running out and terribly am exhaused coz of this issue and also am not focus on my routine.
I am expecting your fabourable reply at the earliest.

Thanks and Regards,

Rangarajan B

Manager,Dhardhini Homes Pvt Ltd.,

Receipt No.CHNISP/13801 Dated on 3.8.2017 Amt:2,170(Two Thousand One Hundred and Seventy only)
Account No.1146680298.