honor play faulty product HONOR PLAY

i was order mobile phone HONOR PLAY on 4th September and received on 7th September WITHOUT SIM TRAY, i was complain about this problem on same day and the company said please wait we will contact you but till date there is no response from them. i request you all don’t invest the money on these cheap mobile companies. they are frauds and cheaters. my complain no. is SR220180907150625661.