HT Media Complaint regarding coupens

This complaint is regarding booking of HT 28/10/2017where I have not received monthly coupen still now.Even after calling many times with the customer service team nothing has happened yet,today a sir called me nd said from tomorrow ur paper will start .. How z that possible without coupens. I asked t vendor he said h vll start newspaper from today but if t sir again do the same nd forget to release the coupen u have to pay for t paper…, I am not satisfied with ht times services… I don’t need this service any more…. I vll go through times of India newspaper….plz refund all debited money in my account…