ICIC has fraduently deducted an amount of INR 150+ GST on account of transfer of 20k from another city, w/o even notifying me. What kind of nationalized bank does that?
I want a refund of the same ASAP
Ac No ############
I have paid payment for my ICICI Credit Card by 01.07.2017 within the due date i.e. 09.07.2017. But regret to inform that I am receiving unnecessary calls / sms from ICICI asking for payment & SMS mentioning that my CIBIL Score will get affected if the same is not paid. Also when I checked my Internet banking it was also charged late fee charges of 750/- along with GST @18% of Rs.135/-. Immediately I registered a complaint to ICICI customer care vide request No. SR482725165 on 14.07.2017 when i received the 1st call itself & in turn ICICI confirmed that the charges of late fee & GST charge will be reversed. After registering the complaint also i am still receiving the calls / msgs from ICICI. I used to pay ICICI payment from past 3-4 years and through the same mode of payment & within the due date. Attaching the screen shots of SMS & also payment reversal entries for reference. NEVER EXPECTED SUCH WRONG ENTRIES FROM ICICI.
Dear Customer (NaliniK),
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
ICICI Bank Customer Service Team
I am other victim for fraud transaction. Three transactions has done on 13th July 2017 of about 14000. I got a call from ICICI customer care itself and I blocked card and account on that time itself and raised a complaint against that. Now ICICI people saying transactions has done through 3D secure pin so we are not responsible. How can I got the amount return. This is not the way to service customers. I have seen lot of complaints like this. How to take action against this. please help us.
On 23rd of July 2017 two fraud transaction of rs 1000 has been done from my ICICI bank account.
I have raised the complaint to customer care however after 5 days of their so called investigation it was informed to me by sms that the transaction took place via 3d secure pin even though I did not share this pin to anybody.
ICICi are not taking any responsibility .I demanded the conversation with their investigation team but these people denied the same.
Now I am convinced after reading the cases ; ICICI personnel themselves are involving in such frauds and trying to safeguard them. I will not let my hard earned money get wasted by such frauds. We need to raise the concern to higher-up .
I will not keep any banking relation with ICICI hereafter.
i have requested to open my current account on 18th-july-2017 in icici bank and i one of the executive was came to my office and i have provided all the document which he required and then he has given me one date(25th-july-2017) on my account will be open.
But when i was call him on 25th-july-2017 at that time he told me that one of your document is missing and then i had provided that document also and then after 2 days he told me, i want 50k check. then i have provide that too. still i waiting to open my CURRENT ACCOUNT.
this is really ridiculous. if he don’t want to open account then why he is wasting my time. i am tired and stuck. i will never suggest to anyone about this bank and i have all the account in icici bank but i will close all the account from their.
complaint for icici bank, yagnik road branch
i have made transaction of 498 rupees for jio recharge and money was deducted but recharge not done.after that i called customer care for refund request.after 10 days icici bank customer care saying to wait for 50 days they forwarded request to merchant.don’t you think that 50 day is too long period.1st when i given request they told me to wait for 8 days only. i have jio recharge cash payment receipt.
My concerns and queries remain untouched/unresolved.
cancellation of policy is not my resolution, i want to know how without my permission or approval insurance can be raised. before the amount was deposited to my account i should have got all details of loan which i didn’t received from the bank.
Please your escalation matrix details and legal team details i will send a notice please respond to that at least.
I recently applied for personal loan from ICICI bank which was approved , I had very clearly mentioned I don’t want insurance for the policy with is option for the customer, your team has done insurance for the same without my approval and my signature to the policy, I very much dissatisfied with the services provided to me. Because of which I faced lot of inconvenience.
Have mailed many times to the team no one is taking ownership to support me or to refund the amount. I want to raise an complaint legally please share the legal department contact details.
My Loan Account Details as follows.
Loan Account Number (LAN) : LPBNG00035958127 Principal amount of the facility : 345,000.00/-
Tenure : 48 Months
Equated Monthly Installment (EMI) : As per amortization schedule Rate of Interest : 11.29%
Product Type : Personal Loan
Pre-Payment charges : 5% of the principal outstanding plus applicable tax.
service reference number SR485203214 .
MY CARD HAD BEEN DOUBLE SWIPE AT A RETAIL SHOP. PLEASE LOOK INTO I. I HAVE PROVIDED THE DETAILS. AND PROVIDE ME E EMAIL ID TO LODGE A COMPLAINT.
I received a call from icici bank today and they just gave me information about one assist plan after that they confirmed if the details are sent to the right person. Telling me that i will recieve the documents in 14 days. I don’t this plan actually. Please deactivate this plan and refund my money asap. My mobile number is 7982049059.