IGNOU Regarding exam form TEE-2017

I have payed exam form online , but while payment I payed and certainly session expired and it give a message that is "
It could have been with one of our systems or with the bank or if you hit back/refresh in your browser (Please don’t!).
You should try again. It usually works the second time." I payed again and was successful ,but the matter is that I was payed two times . I mean to say that my account was debited Rs 2631 + transfer charges.. When we check after session expired there is no submission of any form are show but now its showing two time on IGNOU sites
Sir our money is valuable.and i kindly request you to take immediate action regarding this problem. awaiting for your reply
Anisha Kumari
Enrol-136298133

IGNOU PLEASE UPDATE TS-07 THEORY MARKS

Dear Sir/ Madam,
I am very confused after saw my grade card that one of the subject theory marks is still not updated, TS-07 and programme-BTS, enrolment no is 141614348. I am very worried about my results. I would be thankful if you kindly look after my issue as soon as possible.

Yours Sincerely
Sourav
(34,Swamiji Sarani Kolkata-700048)
Name of the Programme-BTS
Enrolment No-141614348
Study Centre-Vidyasagar Smriti Mandir(2827D)
Regional Centre-Bikash Bhawan,Kolkata(28)
Contact No-9874955648
Email Id- [email protected]

IGNOU PLEASE UPDATE TS-07 THEORY MARKS

Dear Sir/ Madam,
I am very confused after saw my grade card that one of the subject theory marks is still not updated, TS-07 and programme-BTS, enrolment no is 141614348. I am very worried about my results. I would be thankful if you kindly look after my issue as soon as possible.

Yours Sincerely
Sourav
(34,Swamiji Sarani Kolkata-700048)
Name of the Programme-BTS
Enrolment No-141614348
Study Centre-Vidyasagar Smriti Mandir(2827D)
Regional Centre-Bikash Bhawan,Kolkata(28)
Contact No-9874955648
Email Id- [email protected]

IGNOU IGNOU ONLINE FEES TRANSACTION FAIELD BUT MY ACCOUNT DEBITED

Fees transaction failed but my bank amount is debit
Hello sir,
I was paid my fee 2000 on 31-03-2017 through debit card. But some internal reason my transaction is failed. But my bank account is debit with 2000. Please help me… nd refund my amount in bank . Nd please contact me back as soon as possible.. Name :- Prajith p
Enrolment no : 168132849
Mode of transactions: net banking
Control no :-172R366371
Transaction id ;- 172R366371
Merchant name : citruspay ignou
Paid amount: 2000/-
Date of paid :- 31-03-2017

Thanks