IRCTC Additional Toilet Charges

Place : Toilet Charges, General Waiting Hall,Anantpur Railway Station, Andhrapradesh Licensed Name of K.SANDYA under Sr. DCM Guntakal
Board clearly stated that
Urine :1/-
Toilet :3/-
Bathing :5/-
But the Authority (Person) Collecting Additional Charges like Urine :5/-
Toilet :5/-
Bathing :10/-
It’s against to the Consumer Price. My dear Complaitboard Authorities come here & verify this issue.
I’m Requesting you to Cancel this Persons License if possible place Penalty. Thanking you,

Regards,
Shaik Dada Peer,
[email protected] +91 7780459993

IRCTC TDR filed , refund awaited

This has ref to PNR no. 4607369570, we have file TDR as train late more than 3 hrs and passenger not traveled. Actually train late by more then 24 hrs due to heavy rain. IRCTC status – CR Registered and same status showing since last 3 months. Complain in IRCTC many times and got same answer, pending with Zonal Railway. The amount is more than 10000 and very poor response from irctc. How can we get our refund, unable to know.

IRCTC Refund not done for a cancelled train

Hi IRCTC Team,
I had booked a eticket for my relative on a train – 12678 / BANGALORE EXP on 21-Oct-2019 . PNR number: 4718922187 . The train has been announced as cancelled in railway station and also verified in railway sites the same. It was confirmed on cancellation due to heavy rains. Hence when i raised a complaint in IRCTC regarding cancellation, they are telling that there is no update on their side regarding cancellation. It is really absurd that the update was not made proper for a complete train cancelled on their side but officially announced. I am still not sure on how i can prove the customer care people on the train cancellation as there is no change in status of ticket because the train was cancelled on last minute. I wish to escalate the same to higher officials but couldn’t find a right path. Request to take action on this .

Thanks,
B. Ekambaram
Email: [email protected]

IRCTC Refund due to TDR

It was on 24/10/2019 I was traveling from Kharagpur Jn to NJP Jn via Karmabhoomi Express. The train was more than 3hours late and as per rules I filed a TDR against a family member of mine who couldn’t travel due to the inconvenience. The TDR was rightly registered as I even call the IRCTC helpline to verify the same. And after getting into the train, I even informed the TC about the same and he marked it likewise. But now, IRCTC is mailing me by saying that the Northern Railways/Frontier has repudiated our TDR as it was not claimed by the party. But I have every proof of the claim. The PNR along with the TDR complaint number as well as screenshots of the mail. The PNR number is-8621025260.
TDR reference number-100000376878547.
I have complianed about the same to IRCTC innumerable times but the reply is always the same.

IRCTC TDR Refund not Recieved

Hi Team,

I booked a train ticket for DOJ on 22 June 2019 for 5 passengers during time of booking the status is WL and the status of the tickets isn’t updated with in the time limit. Out of 5 tickets only 1 ticket got confirmed and the updated status is on 21st June mid night. with that i cancelled the tickets and booked for a bus.

I cancelled the tickets and filled a TDR with a reason "PARTY/FAMILY TICKET PARTIALLY CONFIRMED AND ALL PASSENGERS DID NOT TRAVEL".

None of the passengers who booked haven’t board the train and the status was showed as a passenger was traveled when i checked the TDR status after multiple emails they have re-initiated the process.

As per their process they says its will take time for 60-90 days of time for the refund. Ours is a digital India and the Govt service it self taking this much long time to process and request and take an action means how come people have to trust.

Now the 90 days also completed and the status show -"ASSIGNED TO A DEALER".

Due to security reason i’m not adding the TDR details.

Concern:-
1. These kind of process need to speed up and the refunds need to be credit with in minimal time frame.(As we are Digital India) 2. Please take a action for my refund.

Thanks & Regards,
Praveen Kumar

IRCTC Requested to prepone the air ticket

Sir,
I have booked two flight tickets for my father to perform journey to Dubai and back. The details of return ticket is as follows. 1. Name: Lakshmanan Ramiah
2. Age: 75 yrs.
3. Ticket PNR No. : ZF452S
4. Flight name: Indigo – 6E 66 (From Dubai to Chennai)
5. Journey date: 29-12-2019.

So many times I have mailed the request to IRCTC. Initially they told that preponement of ticket will be done by IRCTC only on the same sector. But now, they are asking me tom contact the airlines. Iam sorry to say that IRCTC customer care people are negligent to my query. Please do the needful.
Now I wish to prepone my fathers return journey on 24-12-2019 through economy class from Dubai to Chennai. I am ready to pay the difference amount. Please do the needful early.

With Regards,
L.Rajendrakumar.
9487807299.

IRCTC charged extra on MRP

Train no 19038.i was traveling on 21/10/19 .in canteen department of the train, they charge me extra money on MRP .i complain about that matter to 139 help line no .after few hours I reviewed massage my complaint is closed .i don’t know how. And now I am calling irctc help line they are are giving me replay "next time it won’t happen ". Feels like it’s kind of jock for them.