IRCTC TDR Reputiated

Hi Team ,

I had booked a ticket from DJ- To DJ (JOY Ride) – 52598.
Booking Date : 09 – July -2019. PNR :6131684354 . Booking Amount: 3200 INR
When we reached station to board the train which had departure time of 16:05 , the staff told us the train has already completed the journey because IRCTC has changed the timing of that train and after 15th July 2019, Train would depart at 13:50 instead of 16:05. There was no communication from IRCTC regarding the change of timings. Then as suggested by the railway staff, we filed the TDR within half an hour. But now status is showing as TDR REPUDIATE.
Who is responsible for this miscommunication?
Why should a middle class man suffer due to the irresponsible behaviour of IRCTC.

@IndianRailways @PiyushGoyal @narendramodi.

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IRCTC MISUSE OF ATM CARD

I am Mrs. Chamala Sachin Dhepe from Solapur (Maharashtra) writing this application to get information of passenger who used the AMT card details of my father in law and booked the e ticket through irctc on 17/07/2019 at 16:51. The amount deducted from their account is Rs.10103.17. Kindly request you to cancel ticket of transaction Id OTHPG ############ IRCTC and refund it to account from which it is debited. Hoping to hear from you soon as positive response. If possible trap to the frauder.