I booked a ticket which deducted my money via net banking, but there is no status for that ticket. Neither any PNR was generated, nor any sms regarding confirmation of ticket Or refund for the ticket, was sent. This has happened for several number of times.
We are at loss for almost 1500 per transaction. And number of such transaction is huge.
Also, there is no customer care service available. Can we get our refund asap? or we should stop believing in digitalization because definitely your hit and trial is costing us at huge loss.
Ticket not booked but money is debuted from account on 4th November 2018 Transaction ID-10001514078339
04 NOV 2018(booking date)
my amount of 460 is deduted from bank accont but ticket is not booked
IRCTC took e wallet registration fees 50 Rs. Balance deducted from bank account.
After the registration, no option for money deposit or ticket booking through e wallet.
i request the board to kindly look into the matter and take the actions accordingly.
Transaction Id: 100001522340164
Date of booking:10-Nov-2018
Date of boarding:13-Nov-2018
Reservation status :Not booked
NO PNR number generated.
Transaction amount: 90 INR
The above online transaction failed due to payment gateway failure and has deducted the amount 90 INR from my account although the booking was not reserved. There is a disclaimer over the portal stating that "all payment deducted transactions which failed will be refunded in 3-4 working days". But its almost 2 weeks now, I haven’t received any refund. I have sent several mails and reminders to [email protected] but no reply so far. I attempted to call on helpline irctc but nobody attends the call. Dear Irctc, I need my money asap. Why there is so much delay in returning the public fund?
Booked a ticket under tatkal quota on 09/11/2018 from Nellore to Secunderabad for 10/11/2018 train number 12709 simhapuri express vide Reservation ID : 100001520672635 and an amount of Rs.465.00 has been debited from SBI SB account but the tatkal ticket has been issued with a status that "Pending from Bank End". Till the time of departure the ticket has not been allotted and the amount has not been refunded to me. Submitted for further course of action.