IRCTC IRCTC Railway ticket booking worst experience

First point is new design is attractive but not at all user friendly. Login is provided at the bottom whereas advertisements are on the top it should be in a reverse order. Second point is website bandwidth is worst as usual, no improvements in bandwidth. people are struggling even to login. Third point, after all the hurdles we do to login and try to book the ticket, next road block will be at the payment. Payment part tests the patience of each person. It is really a worst and frustrating experience booking a railway ticket through IRCTC. So people are moving away from railway bookings, So am i . I booked a ticket, i made a payment, money got debited from my bank account, But still it shows payment is pending from bank. Railways are restricting people from making Tatkal booking and trying to force them towards Premium Tatkal booking. But i would prefer to go by Bus rather than booking a premium tatkal

IRCTC Refund Not Received

Hi Team,

I am writing this to you inform that on 25th May 2018, I tried to booked the ticket. It was failed transaction and money got deducted, Amount 962rs, Unfortunately i did not receive the refund yet. I contacted SBI also for the same they said, refund would be processed by IRCTC, So I request you to please refund the amount. Attaching here all the statements from the transaction date to till date for your reference. Please check, Thanks in advance.
Regards

Ashish Patil

IRCTC IRCTC e-Wallet OTP takes more time to receive:

IRCTC e-Wallet OTP takes 15 mins to receive:(
DEAR IRCTC

Do not book talkal ticket using IRCTC e-Wallet. Waste of time:(
To book talkal ticket fast I took e-wallet option. So i have registered.
After that i have added FUNDS to the wallet. I was waiting for to book talkal ticket. I entered all the details and selected e-wallet as payment mode on the next screen it asks me to enter OTP i checked my phone there was no OTP recieved. i have waited almost 10mins no OTP:(. then i have checked ticket count went to waiting list and finally i logged out the irctc acccount.
Wow!!!!!!!! now I have received the OTP at 11:15 AM…….
Sir ,where is digital india.