Jio reverse my recharge amount

sir, i made my payment of rs 399 from my wallet paytm on 20/07/2017 to my recharge my account of jio .my trx id is 12635070030.and pay order is #3546604652.but my mobile no has not yet been charged. its a request to u to please cancelled this transaction andd reverse my amount to my wallet . my registered mobile no is vikas jain. my email id is [email protected] hope i will soon get my revert back. i tried to contact paytm customer care but all no were in valid . so i mail it to u yesterday also and giving u one more solve my problem. thank

Jio refund of recharge 399 to my JIO number 7982391338

Sir, I did recharge of Rs.399 on 20/07/2017 with reference number BR00008LPVCX (NETBANKING TRANSACTION ID – NO.-JVJB5512883940) It was wrongly recharge to JIO Number – 7982391388. Kindly refund the amount of Rs.399 to my JIO Number – 7982391338. My details are as under:- Name – Rakesh Kumar Bhati
Date of Birth – 15-09-1971
Father’s Name Shri Madan Pal Singh,
Address – H.No.366, Gali No.10, Block-A,
Rahul Vihar, Ghaziabad (U.P.) – 201009

Jio recharge failed

Money deducted but recharge failure
I tried to recharge my jio number 8610813872 for rs 399 2 times through net banking, the money was deducted from the account …But it says recharge failure
23 Jul 2017 23 Jul 2017 TO TRANSFER-INB Reliance Jio Infocom BILL_REJIOI PaymentsJSBI5521081154I GABRWGWU3 TRANSFER TO 399.00
24 Jul 2017 24 Jul 2017 TO TRANSFER-INB Reliance Jio Infocom BILL_REJIOI PaymentsJSBI5522667863I GABRXZBI5 TRANSFER TO 399.00 Kindly do the necessary.
Hope it will be rectified
Or else please refund my money.
Thanking you