Jio Payment

I have recharged through phonepay in my jio number. I have got a message from jio "We have received recharge request for your Jio connection. Transaction ID : BV00000MII7V
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click or dial 1991 from your Jio number." . But still recharge is unsuccessful. I have not got the recharge