kalyan (w) Auto Rickshaw Refused to drop and asked for excessive charges

We were travelling from Kalyan station towards Rambaug. Ee took our normal auto queue which is for Rambaug. On arrival of an auto with registratikn Mh05-CG-1585, we got in the auto and asked for rambaug. Driver straightaway refused to go and then asked for excessive money which was almost double of normal fare. We refused for it. He then got out of the auto and went missing for almost 45 minutes.
I really dont understant why we common people need to suffer to this on daily basis. why cant RTO take strict action against these auto drivers by cancelling their permits and set an example for all.
Regards,
A frustrated daily traveller