Government food and civil supplies Ration not received

My friend has received BPL card and received msg to his registered mobile saying that allotment is done for Jan 2019 and the quantity of the ration as well. But the shop owner neither giving ration nor the coupon book. The shop owner saying that the coupon number generated has to be entered in the food office and the ration will be given from Feb 2019. Please advise is it true and what should be done if the shop keeper is lieing.

Registration Name not changed REGISTRATION NAME NOT CHANGED

Respected Sir/Madam,

This is to bring your notice that, we have exchanged our old car to new car in 2014 July, and our old car registration no. KA19N0246 in the name of K PRABHAVATHI, we are not using this car from almost 5 years and it is not with us also. but still in the records, my mother name (K PRABHVATHI) is there and not changed to who are using the car. Our request you to kindly consider this compliant and change the name. If any wrong happens, we would not be the responsible.
Regards,

Raghu K
9886477795

RTO KARNATAKA REGISTRATION NAME NOT CHANGED

Respected Sir/Madam,

This is to inform you that, in 2014 July month we have exchanged our old car to new car and our old car registration no. is KA19N0246, this car registration was in my mother name "K PRABHAVATHI" and it is also most 5 years we have exchanged this car. but when we check the status now. still the registration name is in my mother name. we request kindly help us.
we are not using the car from 5 years and if any problems happens, we will not be the responsible. need your support please.
Regards,
Raghu K
9886477795

passport seva kendra passort not received (its urgent)

Ridiculous i had applied for passport on nov 18 2018 , police verification also done..and its been 2 month i didnt received my passport i have to fly very urgently please guys look into this what kind of services you are providing to your citizens we pay money and we have to suffer also what is this .
apllication no.-GZ1063055851618
contact no.-9582943984

Do update asap .