KSRTC DELAY OF SUPERFAST BUSES

Sir,
I am a government servant at Alappuzha, and residing at Kallambalam(Thiruvananthapuram). I am a commuter from Trivandrum to Alappuzha in the morning and vice versa in the evening. Regularly I was a passenger of Trivandrum -Mala superfast bus( 5.00AM).
As this bus keeps the time properly , I prefer this bus to up and down journey. But now a days the bus in not keeping time schedule. It is halted at all KSRTC stands and this makes most of the passengers to be late to office. When we asked the conductor, he told it is order from chief office. The same delay happened when i came on another superfast bus. Due to this delay i took ticket upto each of the KSRTC stands, this became much expensive. Also for this long journey i was compelled to stand throughout the journey. Most of the commuters are taking tickets for each of the halting points for saving time. I think KSRTC is meant for the passengers not for rules only. Considering these difficulties please reconsider the order regarding time schedules of long running superfast buses. Otherwise we are compelled to find other ways to reach office in time other than KSRTC.

KSRTC Rash driving

Respected sir….
KSRTC no:- KL15A 1339
RPC 562
Time 12:45
Date: 10-5-2018

While we are driving near Shadhi Mahal
Road near DPO Palakkad … This mentioned bus driver very carelessly overtaking in turning … Myself in two wheeler get down from the road … because of careless turning…If I don’t get down I ll be ….. I don’t know what to say….. Sir pls take necessary action against the driver…. Thank you,

KSRTC Why KSRTC DO NOT HAVE FOOD FROM HUBS

I do travel all weekendsfrom ERNAKULAM to Calicut in KSRTC bus. Also return on Sunday night as well. Even if the bus starts from Ernakulam by 7 and it reaches Thrissur by 9 pm. They bus crew do not have food/ dinner from there even though halt for 15/20 minutes. Why do they have only from one hotel called PRAVSI @ edappal. There is a gang behind this.
Simalry if the bus starts @ 8 pm from Calicut the driver and conductor do not take their dinner. They do stop unnecessarily @ Edappal even it’s after 10pm. As we are in the midst of health issues why can’t we have a standard time for dinner. Why do KSRTC waste minimum of 30 minutes of its customers. Why do we need to support such gang.
Please instruct your staff to have food lunch/ dinner from major KSRTC bus stations if the time is almost adequate
Hi authorities please look into this. Please have a common rule no dinner stops after 9pm. Even one family could not give food to their baby. Do we need to be that much cruel. Hope common norms will be implemented.

Thanking you.
JD.

KSRTC BUS TIME DELAY

Dear Respected peraon,
I booked a ticket from ernakulam to kollam 13th april 2019.The bus time time mentioned at the time of booking is 6.31pm and the boarding time is 15mintutes before 6.31pm ie,6.16pm.and i reached the borading point ie,Ernakulam ksrtc stand on 6.14pm.I reported to the enquirey department and theybtold me to contact the mobile numebr mentioned in the sms which i got in the morning as the part of confirmation of booking.I contacted the mentioned number ie,98473 43189.They told me that the bus was at Thrissure and call disconected before i say anything.Then i called again in the same number after around 45mnts and i asked him the time when the bus will arrive on ernakulam.he told me that it will be around 8.30pm.At the last minute only have an another option to take another bus by paying. extra charges.The total expense for me is 318.In these you can clearly understand that i never traveled on my booked ticket so that i need the amount which i paid for the ticket booking.ie 183 R! s.please do the needful

KSRTC Not stopping at Midnight 11:50 pm , and Driver & conductor harassed

Respected Sir,

I Charun Kumar V K S/o Raman Thamarassery Calicut Yesterday 11/04/2019 i traveled from Bangalore to calicut in AC Multiaxle the registration number of KL15A286 Bus number RS788 ,Departure time at bangalore 3:30 pm .(PNR K980322 Trip Code 1530BNGTVM)

The bus was reached at 11:50 pm at Malapuram (LS Stop), i requested to driver for please stop the vehicle at Malapuram and also i informed to driver my mother is cancer patient so her is waiting for my urgent care but he & conductor avoid my request And said that " not stop the bus you can complaint to ksrtc" ,(Conductor phone number 9074035067)

am a regular traveler of ksrtc but the last experience is hurting me, i reached home with spend extra 210 rs for auto charge , Sir am specially requesting you to am a medium class family so we depended always ksrtc for traveling. (Pvt Travels fare stage is flexible ),Kindly query this case and do the necessary action.

Am ready for legal action

Thanks & Regards
Charun Kuar V K 9447909890

KSRTC Rude behavior of driver

Dear sir/madam,
This complaint is regarding rude behavior of bus driver and decided to lodge complaint against him.

I had booked ksrtc-clubclass bus ticket from davanagere to bengaluru on 8th april 2019 at 3pm using abhibus mobile app . Because of some issue, my cellphone was not in working condition and it was switched off. It was not charging also and i could not show PNR number or ticket number to driver but i had passport & pan card with me and showed this as proof of identity. Driver did not accept this as proof as passenger and, driver denied us to board the bus. We were travelling with our 9 months old daughter and even with this condition, he could not even show mercy. He said it is against my duty to allow passengers without ticket. He left the bus and we could not travel even after had booked the bus.Please note the bus number: KA-17 F-1945.

Driver allowed other passengers to board the bus, he collected money from them and gave our seats only to them. He cheated us very badly and he violated govt rule here. He should not have allowed any other passengers to sit on our seats. I decided to take action legally/lodge consumer complaint against him for rude/bad behavior. Can you please help me in this regard and I’m reachable on below contact details for more details.

[email protected] +91 7259599990

KSRTC Rude behavior of ksrtc bus conductor

Iam a college student..

Yesterday (13-03-19 wednesday)., i was traveling in KSRTC BUS from kaloor to muvattupuzha [boarded from kakanad to Pattimatom](around evening 3pm).

Ticket cost was 13rs and i provided him 20rs….conductor asked me for 3rs change… I behaved so Politely saying I dont have 3rs change… Conductor then shouted at me saying Iam not giving change deliberately….
I told him that i dont have change And he is still arguing with me as if I have not given any Paise to him…. Is this the way conductors have to behave to the passengers?
First of all… I have given 20rs amount for traveling cost of 13rs….and it’s his duty to provide remaining balance instead of shouting….
As students are coming from home… They may not have any extra money Or changes with them… Kindly take action against him..

Yours faithfully,
Diljith Suresh

KSRTC, Kerala Rude behavior of ksrtc bus conductor

Iam a college student..

Yesterday (13-03-19 wednesday)., i was traveling in KSRTC BUS from kaloor to muvattupuzha [boarded from kakanad to Pattimatom](around evening 3pm).

Ticket cost was 13rs and i provided him 20rs….conductor asked me for 3rs change… I behaved so Politely saying I dont have 3rs change… Conductor then shouted at me saying Iam not giving change deliberately….
I told him that i dont have change And he is still arguing with me as if I have not given any Paise to him…. Is this the way conductors have to behave to the passengers?
First of all… I have given 20rs amount for traveling cost of 13rs….and it’s his duty to provide remaining balance instead of shouting….
As students are coming from home… They may not have any extra money Or changes with them… Kindly take action against him..

Yours faithfully,
Diljith Suresh