one assist Cancellation of wallet plan

I’m Using HDFC Credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 1399 from my credit card in September 2018
Kindly cancel this plan and request you to refund the amount of Rs:1399 along with extra amount deducted Pleases deactivate ONE ASSIST membership & refund me all the deducted amount.This is unacceptable that you deduct amount on name of one assist MFEE without customer’s info. If it happens again i will cancel my credit card.

one assist Auto debited 1400 as account renewal

Dear Customer

Greetings from OneAssist.!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. #4378535 & the refund will get processed in 7 workingay.
Should you require any further assistance, please reach us at [email protected] or 09956557460 Regards


(Team OneAssist)

one assist Deactivate one assist plan and refund my money

I am HDFC bank credit card holder. The Bank has auto activate one assist plan and deduct 1399/- rupees from my credit card withaout any concern on 31/08/2018. I am not interested about this service and don’t want any more. So cancel the plan and refund my deducted amount of 1399/-

One Assist relationship no. – 5175069
Name – Deepanshu Gupta
Credit card number ending- 2614
Mob no- 9977880223

one assist more than 7 months completed cellphone not returned

dear sir /madam i had taken insurance on my mi note 3 , it had beeen broken on 3rd october , one time it had gone for re pick up, from 3rd of october uptill today i daily calls to one assist but thet always says we are forwarding your case to the concernt department … sie 7 months that is more than half year is such a long time duration , kindly solve mine case or i m going to log fir against one assist
mine email address registered on one asssist is
[email protected]

mine contact number – 9752797627

one assist Very Worst Service

Still no update regarding courtesy handset even no one replying on mail..
Please do the needful.

Very Worst Service
Dear Pravesh,

Greetings from OneAssist..!

Our team called you and have arranged the courtesy handset to be delivered to you.


Team OneAssist

Very Worst Service
Dear Mr Sharma,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.



Very Worst Service
policy number – 1001152746 complaint description – i have raise a repair request on 2-Mar-17 and handset pickuped on 21st Mar very delay in pickup.. also insurance company Oneassist had commit for service handset while mobile handset in repairing but service handset still not received. i have asked many time to Costumer care on call, email and app but not responding. I want to service handset or return my repaired mobile phone.