parcel Parcel from China held at customs. not delivered

I’ve ordered Kitchen appliances from Aliexpress and been held in CHENNAI customs. Following is my latest shipping info-
Date Time Country Location Event Type Mail Category Next Office Extra Information
02/08/2017 15:42:00 India CHENNAI (MADARS) AIR Record item customs information (Inb) Air CHENNAI (MADARS) AIR Retention Reason : Retained by customs for unspecified reason
31/07/2017 18:10:47 India MUMBAI AIR Transfer from office of exchange (Inb) Air CHENNAI (MADARS) AIR
31/07/2017 13:54:19 India MUMBAI AIR Receive item at office of exchange (Inb) Air MUMBAI AIRPORT SORTING OFFICE
29/07/2017 17:26:00 Hong Kong HONG KONG AIR MAIL CENTRE Insert item into bag (Otb) Air 28/07/2017 14:21:00 Hong Kong Receive item from customer (Otb) Air
Please let me know how to proceed further. How to contact the required personnel and have to release this item??
contact: [email protected]

parcel delay

EO899016924IN -pacel no started from india on 23rd oct and reached NSH KOLKATA AIRPORT , same day dispatched to KOLKATA AIR FOREIGN (IPS). Since den no update online. I registered a complain still i cant find update regarding my complain in postal site. Kindly take it in priority basis and take necessary action.

parcel missing

DRM sir

SUBJECT-Household parcel – no status – not delivered
I AM DIVYA PRAKASH RANA My white color household parcel is booked from Chandigarh railway station office to destination station agra on 22/12/2017. PARCEL HAD BEEN MOVED FROM CHANDIGRAH TO AGRA IN TRAIN NO.22456 CHANDIGARH TO SIRDI EXP.
Now when I contacted at Agra railway station then they told me that Agra station does not collect the parcel.
I have visited agra railway station many times. But there is no response from their side and also not taking any type of responsibility of my parcel. Now they are saying that my luggage is in delhi station… already 10 days has been passed.
I am private job holder . does not come to station on daily basis. Kindly look into this matter on priority. bilty is attached for the refrence

Receipt no is M033772

Divya prakash rana