dear sirs, I have submitted an application for a passport renewal. I am holding a PP since 1978, and renewed each time it expired. my record is clean. this time, after submitting an application, the police came home for verification. they came promptly after 2 days, so I was very happy at the efficiency. after the process was completed at home, the officer asked me to go to the PP office with the papers. ( this was wrong information given to me, we are supposed to go to police station for further verification). I recvd a message on mobile from PP office to go to my area police station, along with all my papers. so, I went there at 6pm, the following day after my office hours. the timings mentioned by PP office for visiting police station are 1030 to 1330 hrs and 1800-200hrs, (6pm to 8pm). the officer on duty, refused to take my papers saying I must go back the next day. I pleaded and requested him, many times after which he agreed. he went through my papers, and then took th!
em finally. I was very happy and thankful for this treatment. he assured me, that the papers would be sent in 2 or 3 days, to the concerned authorities, and I was satisfied. after that, 14 days have passed and my PP status on the web site still shows, pending police verification at xxx police station, the police station of my area. today I went there, and the same officer was present. when I inquired as to if any papers were deficient, or why was there such a delay, he was very sarcastic, with me, saying, he remembers me very well, as I had pleaded with him to do my work in the evening, when he was not prepared. he further also said, he ahs much work and he is alone. now, he would send my papers in another 5 or 6 days. I understood, that his ego has been the cause of my problem. I had pleaded that time, that to come in morning, I need to take leave from my job, and hence as the message from PP office mentioned timing of 6 to 8 pm, to please complete it. he agreed, did it, a! nd now, to teach me a lesson had caused this delay. he also as!
ked me,as to how I could now come running to check what was the delay. this clearly indicated a vindictive egoistic attitude and I am very upset for this. I had to take leave from my work and go to police station thinking some papers are missing or some reason. but only to listen these words and be assured that nothing is wrong with my papers. and if there was anything wrong, he would have summoned me on phone. Is the police meant to serve us, or are they supposed to be doing this. it is a shame that despite all claims by Mr. Modiji and his staff, at the lower end there is no change, I had not paid any money to this inspector, and I am now being told that this also is the cause of my problems. though he never asked, I can now presume it to be the case. I wish to mention so that someone in authority will hear.