paytm Fraud case

Someone Called me from paytm. And tell me Im a lucky winner for an order i shopped on paytm before.She tell me details of that order and my address also. I believed. And I sent 6977 rs through QR code that they send me via 8587924938 what’s no.
They tell me that they send me booking Id. But they didn’t. when I called Paytm care, they said it was a fraud call. But how the frauds knows my detais?? The frauds numbers are 1) 9953479279 and 2)8587924938.
I called cosumer forum also, they told first I a have to register a complain. I went to Burdwan police station also.They advice me to contact with laalbaazar cyber crime department.
Sir please help me. I live in burdwan.Home address is Vill-kendrabona P.S Gangajalghati Dist- Bankura Amal Maji.
Contact no. 9775326797
Email. [email protected]
Consumer Forum complain no. 692398
Paytm complain no. 61481099

paytm Bus booking complaint

I have booked a bus ticket but the operator did not communicated me before reaching boarding point and did not pick me up. Paytm customer care number was not reachable at such a crutial time and finally bus operator asked to take me another bus which was four hours delayed and in pathetic condition. I had to share a seat with another person. The ticket I have booked for was of AC sleeper category and single bed. Requesting for refund from last week but no proper response from Paytm.

paytm Fraud call

FRAUD CALL
I HAD GOT A CALL FROM PAYTM MALL AND THEY HAD TOLD ME THAT MY NUMBER IS BEING SELECTED FOR A LUCKY DRAW AND THEY SAID ME TO ORDER GOODS WORTH RUPEES 5000/- ..
THE TELECALLER NAMED PURVI MISHRA HAD TAKEN MY ORDER AND ORDERED THE SAME AND I DID NOT GET ANY MESSAGE OR CALL AFTER THE PAYMENT WAS DONE BUT BEFORE I DID THE PAYMENT THIS GIRL KEPT CALLING ME AND SHE SPOKE TO ME IN A VERY WAY AND AFTER THE PAYMENT WAS DONE SHE SWITCHED OFF THE PHONE ..
PAYTM MALL IS DOING SUCH FRAUDS..
I REQUEST PAYTM TO STOP DOING SUCH FRAUDS AND STOP FOOLING PEOPLE..

REGARDS
MAHIMA PANT

paytm Amount deducted but not paid for my landline bill

I was paying for my landline phone by Paytm for Rs 283/= on 10-05-2018, by my debit card. The amount was deducted from my saving account on 10-05-2018 but the landline bill is still unpaid.
After that I got a message from my bank as under

"Rs. 283.00 was spent on your Debit card xxxxxxxxxx0183 on 10-05-2018,09.39.59 at One97Comm PAYTM, Mumbai. Avaliable Balance in your account is xxxxx."
Please resolve the problem and oblige me.

Thanks in advance for your prompt response.