PAYTM MALL Paytm delivered damaged product

I ordered a UNIC UC46 Portable 1080P 800×480 Resolution WiFi LED Projector from paytm mall. I received it as damaged and not working state and I placed return. The paytm delivery boy taken the product but on that midnight I received the message as pickup canceled. And I called delivery boy through mobile but he didn’t lift the call. And I raised a request with paytm. But they are not responding and not returning the money. Paytm is telling we are not responsible for the product. I am fed up with paytm. I called many times to paytm customer care. They are not lifting the cal. Order ID: 6149484829


Dear sir,

I purchased the a earphone of samsung compnay from paytm mall but when i take delivery of this item in the box earphone is not given of samsung. earphone is totaly local company.
i have done email to paytm mall but from paytm mall end i have not any mail recieved. Dear sir please Check my Order Detail I have bill pleae check my complaint. Paytm mall order id—6861019911
sold by: Meenal traders
201, megh apartment nearkalandi park
gate shreee nagar ext., indore, pin-452001 madhya pradesh
pan no- CBIPB5616E

Thank and regards
Deepak kumar
(Altos global pvt ltd)

PAYTM MALL regarding return and refund of wired headset(defective)

I am Abhijeet Panda.I had placed an order of a wired Iball headset (plz refer to picture) worth 640 INR with paytm mall on 6th December 2018. The product was delivered to me as on expected time but was found to be defective. Paytm had a return policy of 7 days from delivery for this product. So the next day i.e 13 Dec I requested for its return. The return was approved and the scheduled pickup date was unusually late. It was on 20 th of Dec. But anyway on 18th of Dec I received a message that the return was attempted and after a few hours another email and a message was sent to me stating that the return has been canceled. The reason stated was that I wasn’t able to return the product with all tags and accessories while the fact is ,i never received a call for the pickup. I requested for another pickup. First of all they took time and later confirmed that the return is approved. If was 22nd Dec. I was waiting for the scheduled date to appear on the website or app but no such thing happened. A phone call was arranged for me to confirm if I really wanted to return the product. I assured with affirmative. They also asked for two phones numbers and assured me that the pickup will be attempted within 48 hours. While I was waiting ,this afternoon I received another message stating that my return request has been canceled. Its 26 the December. Please help me with the need full as I require a refund and that is not possible with the company itself as their consumer service is really unhelpful and useless.My contact no:9668264969.The order id is in the picture below.

PAYTM MALL Fruad claiming to be from Paytm

Hi ,

Recently i had received a call from a number claiming to be calling from "paytm" and the person was saying i won a car in the paytm mall anniversary sale , for one product I had purchased.
He was saying all my details along with the product Order Number also. Along with the pincode of my shipping address.
So i believed it to be genuine and transferred a total amount of INR "50,020" /- for registration, later GST and FRC charges.
The very bad thing i felt is how can the information of mine leaked to some fraudsters. Means, is paytm selling the information of the users.
What explanation can Paytm give on this. Now i had lost my amount just believing on paytm services.
Accused number : 7870152119

PAYTM MALL Fraud Call from someone reg lucky winner

I have received a call regarding lucky winner of Tata Safari in lieu of Paytm mall order. I was asked to pay rs 7500 for registration. i am aware about such call so i refused him anything.
My concern is that he was aware about my name, location, address and mobile no and paytm mall order details. How he got these details and how paytm can provide my details to him.

PAYTM MALL return request

Return request issue..!
I placed an order of moblie case and the item delivered was wrong not the one i ordered and for the same I placed a return order request the same day i received the order .. the next day on the paytm mall app the order was showing returned although i am having the product with me …. n when i place a request for the refund issue it shows the item is not yet received so the amount cannot be refunded …its been more than a moth and no one has yet came to collect the item from..!

PAYTM MALL Froud delivery

Dear sir,

I have order No. 6472875778 on 07 Nov 18 to paytm for item Yonex Carbonex 8000 Plus Badminton Racquet (Red). Payment have been made online for the same item, but delivery not getting to me . Status has been made as item delivered on 11 Nov 18. I complained to times to pay TM but no response fm pay TM to me.. pls help me. Thanks