PAYTM MALL Paytm is not responding to my complain

I have ordered samsung galaxy j3 pro.My order number is 4488703053.I have received an empty box.For that I have complaint paytm mall.I have sent images and all the documents they need.But they are not proceeding further.Now I am totally frustrated.My registered email id is [email protected] and registered mobile number is 9074321030.

PAYTM MALL Denied to reimburse the cashback

I had purchased a TV from PAYTM MALL on 08.06.2018 with order # 5329016019 under the offer "ICICI Credit Card 10% additional cashback". I was full fill all terms & conditions. as I eligible to get cash back.
Now PAYTM customer care is denied to reimburse the cashback, saying that you have placed the order on zero cost EMI, so you are not eligible for ICICI 10% cash back.
The reason of rejection was not mentioned in PAYTM Mall portal as well as ICICI Credit card portal. herewith I am attaching all T&C from both.
Where is my fault against the rejection of additional 10% cash back?

PAYTM MALL Delay in delivery

I ordered a Efulgenz Traditional Jewellery Ethnic Gold Plated Mangalsutra Pendant with Chain on 29-april and still i couldn’t receive. Requesting you please don’t provide such 4rd grade services t the customers.
I think next time onwrds i should not buy any of the product from this site forsure. Instead of this site, amazon or Ebay site is much more preferrable where agents are giving us the quick response. COmapring these vendors paytm Mall Services are one of the third grade .

Thanks and regards,
Priyanka Bajaj

PAYTM MALL Fake call for win car

I have received this message-
Dear coustmer, you won (PAYTM) You won 1st (TATA SAFARI) & market value Rs.12.40.148 Lakh. Pay only Registration Fee of Rs.8500 & detail contact us : helplin.no.############’ 8298369034
I know this is fake call. Today I have received call on my mobile number , caller said you won tata safari for claim prize you need to do some paytm detail on message. Please be aware and safe.

PAYTM MALL set of couple analog watch of 2

I ordered a cm multicolor couple of analog watchof 2 on 01 march and still i couldn’t receive.
Thus the agents are not responding with any valuable feedback. They put on hold and even they don’t respond us. The another thing is care number is titally chargeable + money is not growing on trees. I think instead we should buy the products on amazon and ebay. They are the best sellers and shippment process followed. Uptill now i didn’t faced neither a single issue from these vendors. But PaytmMall has totally frustated me and the reason is its not out for delivery. How and what kind of services are providing for the customer.
I request you to please debaar this site forever.
Thanks & Regards,

kanchan