PUBG Amount deducted from my account but i didn't get UC

Sir i have purchased UC for my PUBG through online banking on dated 10 May 2019 from the amount of INR 3999.00 but my amount has deducted but i didn’t get UC in my PUBG till dated.
You are requested to look into the matter and refund the same to My SBI account No (i.e 35587419172) at the earliest please.

PUBG Amount deducted but puchasing failed

On date 30/04/2019 I was puchasing UC for PUBG game but amount of ₹799 deducted from my bank account and puchasing failed. The message i received from bank account is given below Thx for INB txn of Rs.799.0 frm A/c X6693 to Times of M… Ref#IGAGAOKUE8 on 30Apr19. If not done,fwd this SMS to 9223008333 to block INB or call 1800111109. Kindly look into this and refund the amount as puchasing failed. I will wait for your response.

PUBG PUBG ELITE UPGRATE

Hi Friend,

I have purchased 600uc in pubg which cost me 799inr. Money is deducted but I haven’t got UC.

Please can you solve this ASAP or REFUND my money.

PUBG Nickname:- PCTKilller
ID:- 584276796

Ph: +919862786968
email:- [email protected]

Here’s I have attached below my payment receipt screenshot and forward details .
Thx for INB txn of Rs.799.0 frm A/c X6212 to Times of M… Ref#IGAGARMHX9 on 01May19. If not done,fwd this SMS to 9223008333 to block INB or call 1800111109

best regards,
PC LALBIAKMAWIA

PUBG UC did not receive

Sir/mam
I paid Rs 799 for buy pubg uc but didn’t get uc so kindly help me to out of it .sir
Reference No. for the transaction of Rs. 799.0 from A/c ending 3150 to Times of Money Limited on 26-Mar-19 at 14:43 is IGAFSVBUF8.If not done by you, forward this SMS from mobile number registered with SBI to 9223008333 to block your INB credentials. You may al help me to get back my UC or money.