I have received a call for MNP, so I agreed to port my vodafone number to Reliance. Your sales executive committed me to provide Unlimited 4G data and then changed to 15GB of 4G data and then speed would reduce to 512kbps with unlimited calls (incoming/outgoing/sms/roaming) in a monthly rental of 299/month.
I refused to port when i got to know that rental is 399/month, your executive threatened me for my refusal to port.
I again received a call from a girl (meenu or what) she said she will provide me a waiver of 100 for next 6months with all benefits remain same, Also i paid 300 which was told to be adjusted 150-150 for two months on a number (on 6th June) through paytm. I have now received an SMS saying that i have to pay 683 for a rental of 595.
I wont pay the bill and stop my services or resolve the concern as committed ASAP.
I m really fed up again and again intimation of your legal notice for bill payment which is already paid for mobile no 8699422421 in time on 22/8/2016. And reciept for bill paid in cash is attached it.I HAVE ALREADY COMPLAINT YOUR RELIANCE CUSTOMER CARE SO MANY TIME TO RESOLVE THIS PROBLEM BUT TILL NOW NO ACTION AS BEEN TAKEN YET So if I again get this email against the legal notice for bill payment.i will be doing case against harrassment of customer for bill payment.So please resolve your this issue as soon as possible within today period.
I have bought reliance dongle on May 2016 for 40 GB plan 999 + Rs.1000 ( dongle fee) but i have got only 12 GB not as promised and within 1 month dongle was not working.
After that i called customer care no response then i have to visit the dongle manufacturer service center many times to get it ready. Immediately after 1 month reliance launched 4G so they wanted to buy new dongle for 2600 which i refused to pay and plan is also for 999 only 7GB.
I refused to use it. But the problem here is they have generated bill for 1943 for 4G service which i have not opted and used.The are telling that bill has been generated and i wanted to pay or else i’ll file a case.
Now they filed it threatening me to pay the bill for non used connection.
To Note i have not bought the new dongle also but how they can ask me to pay the bill. i have a written email to them to stop the connection also but no response and called customer care very Harsh reply from them.
could some one help me?
reliance number 9341863073
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Dear Reliance Communication Team,
i got bill on 15th July of last bill rental.
my no 9769490589 plan 350 freedom approx bill 400/-
they change by plan 399/- and also advance payment total bill send to me is 973/-
i had same bill plan user from last 2 years.
but this month wrong amount calculated with wrong plan.
request to keep same plan and send us right amount bill to me.
i call to toll free 198 reliance no.call get disconnected in call centre. trying for so many times.
I have tried 3 times to port my reliance no. to Jio, every time it is being rejected, reliance doing wrong business practices by not allowing to port out and rejecting port out requests, all payments are clear, advance payment also done
We request you to e-mail us your details at [email protected], we would be glad to address your concern.
I have been following up with Rcom for refund of Rs.207 of bill dated June,2016 of Mobile No,9699168010 (Ref. No. [T20170330008XS050Z4133845 & T2017032800PBS010Z4139475) and several mais to <[email protected]> &
[email protected] (24/03/2017,28/03/2017,30/03/2017,31/03/2017, 14/04/2017,############/2017 ,02/05/2017,03/05/2017,09/05/2017,23/05/2017,26/05/2017,06/06/2017,07/06/2017 ,15/06/2017,17/06/2017,
26/06/2017, 27/06/2017,11/07/2017 & 13/07/2017. 31/07/2017 & 09/08/2017
but only receiving stereotype replies saying complaint has been escalated/ re escalated to concern authority without any resolution. Please refund my excess amount paid against bill dated June,2016
Hi I am Abhishek Ghosh mob no 9883025532.I have logged a complaint having reference no 252932403 but still I have not get my wrongly deducted amount 21.95. I have recharged Rs 147 but everyday after 12pm I got no data balance for 3 hours.For that Rs 21.95 has been deducted from my account wrongly. Please rectify this problem & give my deducted amount as it already over 24 hours. Please do needfull at the earliest.
REF : Subscriber ID ############
TERMINATED FROM 19TH JUNE, 2017
PRE-PAYMENT MADE RS.3162/- ON 12TH MAY 2017
BROADBAND STOPPED WORKING FROM 5TH JUNE, 2017
PLEASE REFUND MY MONEY RS.3162/-. YOUR CUSTOMER CARE NUMBER ############NOT EXISTING
YOUR E-MAIL ID : [email protected] not responding to my e-mail
YOUR APPELLENT AUTHORITY SENDING COPY TYPE REPLIES
PLEASE REFUND MY MONEY OF RS.3162/- BY DEMAND DRAFT URGENTLY
MOHANAN P. PILLAI