Reliance Digital Complaint for poor service and hardship with Senior citizen

Respected Sir/Madam

We have bought a Sharp TV on 05.11.2018 under Invoice No. .916110118502440 in the name of Alok Garg (Registered contact number 9414376296) under two years warranty.

TV was creating problem continuously for last two months and it was repaired 2 time before going at off mode

Complaint was raised two time vide No. 8035616272 dated 12.12.2019 and No. ############.12.2019 but still till today no solution made.

Silly excuse is given that part is coming from Mumbai.

After passing 17 days status remain the same that part is coming from Mumbai.

My humbly request to Reliance Digtal to please resolve the issue and improve the service.

Rgs

Alok Garg
9414376296

Reliance Digital Mobile phone pickup not getting scheduled

Hi,

I have asked to reschedule my pick up for mobile as its display is damaged,but I am getting only one response from customer care that they are not getting approval,case is highlighted /escalated and giving me false hopes that i will get call soon from them.This is happening since 3 weeks.I have paid money for insurance and repair,still I am not able to avail the benefit of it.

I request you to look into this matter and schedule the pickup ASAP as mobile insurance warranty will expire soon.

Request No- AMS-MOB-101-O3Q5P
Mobile model- Moto One Power
Name- Pooja wadgaonkar

Reliance Digital No proper response from ResQ even after a month

Dear Customer,

We regret the unpleasant experience you have had and have noted your concern. Kindly share your contact number and detailed location along with your ticket number, if any, at [email protected] and we will look into the matter immediately.

Regards,
Team Blue Star

Reliance Digital TV Panel Damage

Hi
I have purchases a Realince Reconnect TV 43inch on 31-12-2018 and i am facing the colour issue on TV so i have raise the complaint on 05-10-2019 so after a week one technician has visited to check and said there is Panel issue will replace after that there is no response from Reliance team whenever i called up to customer care they didn’t response properly always say technician will visit today but they won’t reach to our place customer service is worst they never response and clear query to their customer whenever we say to connect the call to senior they never do as there senior is always busy with another call and they never call back to customer or never try to resolve issue.

Worst Customer care & pathetic service never buy any product of Reliance.

Regards,
Vikash
9158622352

Reliance Digital Product not delivered post 1 week!!!

I had ordered Kent Grand Plus water purifier on october 28 and paid yhe full amount. I had requedted the product delivery on october 30. But till now it is not delivered(today date 3rd Nov). When i call the Hosur Reliance Digital Store from where i had purchased, they are not responding to my queries properly and everyday they are informing me that the product will be delivered by end of the day. Please do help me in getting my ordered product and block these kind of disgusting service providers.