Religare Health Insurance RELIGARE HEALTH INSURANCE

"I had taken a Medical Insurance Policy in 2015. The medical cover was taken for all four family members for an individual cover of 15 lakhs paying a total Medical Insurance premium of Rs. 57445. I was suffering from acute gas and discomfort in my stomach since last few months and had approached a gastroenterologist Dr V. K. Bhartia who had recently done surgery of my mother-in-law. His advice was sonography and the result declared stone in the gallbladder and also found that I have developed increase sugar level than normal making me a pre-diabetic. Dr V. K. Bhartia said leaving gallstone is not advisable in today’s time as it can be easily removed by cholecystectomy surgery and so the surgery was done on 21.Sep.2018 by Dr V. K. Bhartia.
Religare rejected the claim for the surgery cost of about Rs. 95847.83/- saying that it’s a case of pre-existing and no declaration of this at the time of inspection of the policy. My case is as follows:
I was having gallbladder stone since 2013 as was found to be mentioned in earlier sonography reports asked by the surgeon Dr V K Bhartia when advising surgery. But all these years this stone that did not create any medical problems. So it was not treated or even mentioned to be having any disease by the doctors at that time. We had not even remembered to be having gallstone these last 5 years since 2013 as that was not made out to be an issue by any doctor at the time. Sonography was done in 2013 due to some other Gynecological issues or maybe during health check-up. It was not thought to be mentioned during the time of applying for mediclaim policy from Religare in 2015 as this never occurred to be a medical condition which needed any addressing or medication. Maybe it was considered to be a harmless one stone at that time when we may have asked the family doctor at that time. Now the doctors have started taking the view that it has been found that gallstone if left for!
a long period in the gall bladder, may cause sudden emergency and or cancer so they now remove the gallbladder to avoid emergency and complication later on. So the surgery was done by Dr V K Bhartia leading Gastro surgeon in Kolkata who is regarded as one of the leading authority in Gastroenterology in India. "

Religare Health Insurance Non receipt of surrender value to the extent of Rs. 11,886/- of my molicy no. 12636742

Sir,
I am to state that I have surrendered my policy no. 12636742 acquired on 29/06/2018 and Clint ID no. 61009455. The date of surrender is 17/08/2018. I received an SMS in my mobile on 27/08/2018 that my refund has been processed and an amount of Rs. 11,886/- will be refunded to me in 10 working days. As i did not get refund of my money I contacted the customer care several times. After that I was informed over phone that my claim of Rs. 11,886/- has been refunded to the account of Jayanta Banerjee, code no. 20057578 instead of transferring the amount to my bank account which I gave in my application dated 17/08/2018.
It is not understood the reason why the surrender value of my policy has been transferred to the account of Jayanta Banerjee while I gave the bank details of mine. I would request you to look into it and take immediate necessary action for redressal of my grievence.
With regards

Kabir Deb
Policy no. 12636742
Clint ID no. 61009455
Mob. No. 9862642770
Email- [email protected]
S/O- Lt. Kumud Bandhu Deb
Vill- Bhattapukur, Suktara Road
P.O+PS.- A. D. Nagar
Agartala, Tripura- 799003, India

Religare Health Insurance Non receipt of surrender value to the extent of Rs. 11,886/- of my molicy no. 12636742

Sir,
I am to state that I have surrendered my policy no. 12636742 acquired on 29/06/2018 and Clint ID no. 61009455. The date of surrender is 17/08/2018. I received an SMS in my mobile on 27/08/2018 that my refund has been processed and an amount of Rs. 11,886/- will be refunded to me in 10 working days. As i did not get refund of my money I contacted the customer care several times. After that I was informed over phone that my claim of Rs. 11,886/- has been refunded to the account of Jayanta Banerjee, code no. 20057578 instead of transferring the amount to my bank account which I gave in my application dated 17/08/2018.
It is not understood the reason why the surrender value of my policy has been transferred to the account of Jayanta Banerjee while I gave the bank details of mine. I would request you to look into it and take immediate necessary action for redressal of my grievence.
With regards

Kabir Deb
Policy no. 12636742
Clint ID no. 61009455
Mob. No. 9862642770
Email- [email protected]
S/O- Lt. Kumud Bandhu Deb
Vill- Bhattapukur, Suktara Road
P.O+PS.- A. D. Nagar
Agartala, Tripura- 799003, India

Religare Health Insurance Rejection of claim settlement

I am holding religare policy for me , my wife and kid , and this is my 2nd year of policy year. 2 days back my wife was admitted in hospital sue to sudden onset of repeated vomiting and loose motions and she was not able to eat anything and was severe dehydration fir which the doctor advised urgent hospitalisation . She was treeated at hospital with injectavle antibiotics and saline injections.she had loose motion for about 50 times in one day and was so weak that she was not able to walk . Still they did not consider her coverage under health insurance just saying that she didnt want admiaaion.i have send her letter from the treating doctor and also the hospital authority regarding her condition still they just said no.watis tge use of taking health policy than.please help me . My e mail id is [email protected] and my phone number is 8638165152

Religare Health Insurance without any intimation they done the cancellation of Health Insurance

Hi Team

Difficulties faced in Religare Health Insurance

Issue No 1 : Without informing to the customer attached policy is got cancelled on 18th Jun (Note : No Message/Phone call or E Mail confirmation provided by Religare regarding the cancellation of the policy )
The above statement is given by Religare customer care ( Representative name Mano and date of calling 26th Aug 18 time 6.15 Pm) but our Representative saying that the policy is still active (Religare Representative Name Raj shree Contact No 9205620352)
Issue No 2 : Payment refunded on Rs.21939 on 01st Aug 18 without any intimation and directly credited to my credit card and i am attaching the screen short as well for your ready reference.
Issue No 3 : Total payment made for the policy is Rs.23939 but received Rs.21939
Note : Policy cancellation happened on 18th June but payment refunded on 01st Aug that to short fall. I am really not able to get the clarification for the refund when i have asked the representative regarding the difference amount.
Issue No 4 : On 18th Aug reliegare Representative came to know, only when customer ( that is me ) saying that i received the refund on 1st Aug 18 and Religare representative saying that please make the payment once again. As a Customer i have asked some discount while making payment. Our Representative said we will check with our IT department for sending the payment link for making the payment once again.
Issue No 5 : Last but not least i have not received any Incident/complain number through SMS which i have called to the customer care people (Representative name Mano and date of calling 26th Aug 18 time 6.15 Pm)
My Concern

I have associated with Maxbupa for past 7 years i have not faced any issue with Maxbupa. After migrating my policy from Maxbupa to Religare the above mentioned issue is happened.
My question is very simple if something happens to the insurer who will take the responsibility and i am not sure Religare will take care of my family or at least the insurer.
Please connect with People after getting the policy.

you can reach my mobile no 9841711194 any time

Religare Health Insurance Claim not settled in 3 months

Customer ID 54725039

Policy No- 10829986

Claim File has been submitted on 3 September 2017
No query raised till oct 27, 2017 Untill end customer made inquiry follow up. All executives are having different excuses for reason of delay.
Every week new query is been raised now since last three weeks, Why cant file can be checked once as a whole ?
Three time payment commitments made by mail from [email protected] mail id every times fails with new query? Even writing series of mail to religare REASON FOR DELAY IS UNKNOWN
PAYMENT OF CLAIM IS STILL PENDING TILL NOVEMBER 12 2017?

Who is responsible / Accountable / for delay ?

Religare Health Insurance No update on my new policy

Hi Team,

I am highly disappointed with the services provided by policy bazar/Religare health insurance. I purchased a health insurance policy on 23/01/2018 and I was promised that I will get my soft copy documentation within couple of hours.
I haven’t received any documentation till date and now you are asking for hard copy of the documents, which I have already submitted via email.
I have tried contacting you multiple times, but everytime I am promised a call back and nothing happens. If this is the kind of service you provide to your customers, I am really annoyed and wish to cancel my policy.
Regards,
Pooja