I am Rashid khan from Jaipur, I purchased Samsung Galaxy J7 Pro
on 4-Jan-2018 from crazy electronics. They have sold me damaged set in the first few months of usage i have replaced its combo first time & my phone was completely dead 2nd time, these issues were solved under warranty.
But now my mobile has same combo issue again & the service center people are telling me that your mobile is physically damaged & could not be repaired under warranty.They didn’t even open my mobile & told me the set is physically damaged They misbehaved with me & told me that they will charge me 4500/- Rs to repair my mobile which is under warranty. my mobile has no physical damage as seen in the attached pics. job sheet no-4267860100
This is Rajesh Kumar, regards to the complaint of your Samsung Handset Model number (SM-J710FZWUINS), bearing serial number (RZ8H71DXDRH),IMEI NO-359473072975556,BILL NO-4233654358.MY phone repaired at samsung care center several times,after that also problem not solved.now its got problem again and again.i complained about it,that is major quality issue and requested for its rectification. may be this particularly a defected piece.i don’t need any extend warranty,coz i have already extended 1 more years insurance at reliance digital.after using handset ,i always got many problem,coz a defected mobile.since last 3 month i visited many time to samsung care but my handset problem not solved,coz of i am having lots of problem,therefore I complained about it , that it is major Quality issue and requested for its rectification as it was in Warranty. But again no positive response from their end .I Already Used 3 no’s of Samsung mobile . But this time Just got fed-up with this specific mobile model. I just want to replace My Mobile With a new one or a higher specific models.
I have not expected such a âPOOR QUALITYâ from such a big brand like âSamsungâ. This HORRIBLE EXPERIENCE of repairing a poor quality mobile and then no positive response on my complaint has made me believe that Samsung is not trusted brand anymore.
paid a huge amount trusting that it is a big brand and would not cheat its customers….so i kindly grant to me DOA for this handset with any other specific model.
I had purchased a Samsung LED TV two years back for Rs.60,000, a month back suddenly there were black backside on the sceeen, so i called the techician who opened the LED and tried to remove the carbon deposits but it did not work, to which they said that it is the panel problem. They called me saying that the panel has to be replaced and will cost me 34000/- for a new panel. I have purchased the LED around two years back for 60K and now i have to pay 34K for a new panel, its really annoying.
Request you to please help me in this.
This is rediculous from samsung they use cheap quality parts and taking high money of tv and in just 2 years it gets useless.
never going to purchase LED of samsung ever.
I was travelling from Patel Nagar to Connaught Place around 10.00 AM. There was very bad traffic at Shankar road just opposite to the fire station. someone knocked my car window from left side as i opened car window another person knock the window from right side. In a second I realized that my mobile phone was missing.
Request you to please help in locating my mobile phone at the earliest-
Model- S6 edge
IMEI No. 359670064311746
Phone no- 9818335173
The inspecter of police
station madiyoun lucknow
With due respect, I would like to state that I Diksha purshottam want to launch a FIR against my Samsung set Lost with sim no. 9451994862(Bsnl)&9984549988(Vodafone)from tarikhana snehi nagar Sitapur road lucknow
So please register my FIR so that i can make a complaint to block my sim card and get the new duplicate sim card of same number
DEPARTURE OF OUR DIPLOMAT MR.SCOTT JONES FROM UNITED KINGDOM TO INDIA. [email protected]
LONDON 30/ 32 POOL
STREET CARNARVON LIVERPOOLLL55 2AS
SAMSUNG COMPANY PAYMENT PROCEDURE.
ATTENTION: Jasvinder Singh,
We wish to congratulate you once again on this note, for being part of the winners selected on the SAMSUNG MOBILE PROMOTION. Your Â£500,000 (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS) India currency 3crore 64lacs, Winning Certificate, a covering document of money laundering protection and Letter of Affidavit for Claims from the British Government stating that the money was obtained legally through the SAMSUNG MOBILE PROMOTION has been forwarded to the Paying Bank Reserve Bank of India for the transfer of your funds into your account.
I wish to formally inform you that you have successfully pass the requirements, statutory obligations, verifications, validations and satisfactory report Test conducted for all on line winners. You are hereby advised to make direct contact with the (Reserve Bank of India), for electronically base online banking transfer of your winning funds. The bank contact is issued below:
1 Your Full Name(s):
2: Your Complete Address:
3: Your picture it will be passport size:
4: Your Telephone Number:
5: Your Won Amount:
6: Country and Nationality
7: Your age:
9) Annual Income:
However you are advised to contact the paying bank for the transfer of your Winning Prize from SAMSUNG MOBILE PROMOTION. See below the contact information of the Bank for International Transfer. When contacting the bank ensure you furnish them with the details above.
Your winning prize fall under Asia continent and happens to be India is the Zonal Head Quarter of the all Asia winners. Therefore you are requested to make contact with Reserve Bank of India for your claim of your winning prize.
PLEASE YOU ARE TO FORWARD YOUR BANK DETAILS TO THE BANK
FOREIGN REMITTANCE DEPARTMENT
RESERVE BANK OF INDIA
E-MAIL: [email protected]
Kindly note that your winning amount is in a suspense account with the stipulated bank and immediate contact is needed from your side to the bank for transfer of your lottery amount as soon as possible.
Finally we advise you to keep us updated as soon as the paying bank has transferred the funds into your account in order for us (The Lottery Company) to list your name on the winning list. Also we have map out representative (diplomat) for your help if there is anything needed for you to do with the bank he will be in the best position to work with the bank as your diplomat since the Reserve bank of India have informed us that they donât deal with INDIVIDUALS, only commercial banks and diplomats. Please note
The Diplomatic Officer, Mr.Scott Jones will be Arriving India on 27th of April, 2017. Here is the attach of his id proof and passport.
Departure Date /26/04/2017
Time: 10:15:00 p.m (UK TIME)
Arrival Date /27/04/2017
Time: 9:30 a.m (INDIA TIME)
Follow all instructions from our diplomat in order to attain a smooth and stress free transfer of your won prize.
KEEP YOUR WINNING DETAILS CONFIDENTIAL BECAUSE OF MISCLAIM OR DOUBLE CLAIM OF YOUR WON PRIZE.
THE SAMSUNG COMPANY CONGRATULATE YOU ONCE AGAIN.
Thanks & best regards,
Sir. Morgan Roy
TEL: +448445883942 , +448445883947.
My Samsung Note 4 device was recently damaged after taking the device to the service centre for software update. I had escalated this to Samsung Care and Executive Team and got the response saying that the device is out of warranty and I have to pay for the service.
I bought the device on Jan, 2015 which was working absolutely fine during normal usage before I had visited the Samsung service centre. My device did not have any problem or issue till date.
The recent automatic software update from Samsung did not happen completely, and it instructed me to visit the service centre for complete version of software update. Accordingly, I had visited the service centre and they asked me to replace the mother board which would cost around INR 12K. Since, there was no fault of mine, I denied to bear the cost and spoke to Samsung customer care. Then, I received a call from Samsung asking me not to get the service done from that service centre and he instructed me to visit another service centre, accordingly I had visited the other centre. Those guys did something with my device and gave me an estimate of around INR 22K, which was very surprising, and I did deny to bear the cost again. My device is still with the service centre as the Samsung customer care team had instructed.
Now, I am asking:
1. Just for an Automatic software update by Samsung, how could my device hardware damage? And if, it is so, why did I get this update from Samsung, I have not asked for it.
2. By visiting two different service centre how could the repair cost be so high, and the estimate by both of them are completely different?
Since there is no fault of mine, I would not bear the repair cost. The software update came form Samsung which caused the issue, and after visiting the service centre(s) the device completely stopped working, hence the entire repair cost MUST be borne by Samsung, or I want my device back absolutely functional as it was before visiting the service centre. I do not want Samsung latest software update, I am happy with my device how it was working before the software update.
This is purely a SCAM from Samsung which forces customers for such software update after almost after two years of purchasing the device, where they damage the device hardware and make crores of rupees. Few of my friends have experienced similar issues with Samsung devices too.
If I do not get any positive response from Samsung immediately, I would go to the Consumer Court in India and other higher legal authorities.
I purchased mobile samsung galaxy j7 prime which is heatup every high and can be blast any time. therofore i requested to change the handset or refund the amount. order noOD108998864376216000. i got first phone which was full of marks on both side of mobile. second time i got mobile which is heatup very high and can be blast at any time please help me and refund my money gmail. — [email protected]
Before a few Days back I got a call from Samsung Saying that Your number is extracted as lucky number hence you are winning Samsung mobile, kindly provide your address we will send this phone via normal courier. Hence I provided the address.
But After this When investigated with others about this, all said this is FAKE and fraud call from few peoples. and also investigated online about this fraud.
After few days when My product was in my local Post office for delivery, I said not to receive this parcel, Even now Postman is demanding of Rs. 3500 as delivery charges (I don’t this is Delivery charges or phone charges). I simply refuse to accept that parcel. now I am getting calls from Samsung customer care agent +91-7290828085 and +91-7290936241 and Agent are saying that if I will not receive this parcel, I will have to face legal notice from them which penalty of about Rs. 40000 approx.
I am very much confused about this. also, discuss with others about this issue. All are saying this fraud and nothing will happen. kindly suggest me how to get rid of this issue. Should I go to the police station for filing complain about this and provide the numbers from where I am getting calls. kindly suggest.