Samsung Take call on getting Samsung mobile j7 prime at rs.4000

Todayi got call from +918750497273 , first some guy called and said that you are few lucky winners and you will get Samsung J7prime at Rd.4000. She asked and noted my address for parcel. I sensed that it’s fake call. So I m posting complaint. Pls verify it. They have noted my address I hope there will not be any issue in future.

Samsung TRUE OR FAKE MESSAGE

25 june 2018
Today i have receve a message from sumsung. "Your mobile no won 3.60crore INDIA UK SAMSUNG AWARD to cliam draft. plz confirm me it is true… This one is fake or true…
à´à´¤àµà´¨àµà´¨àµà´®à´²àµà´² à´à´¤àµ fake à´à´£àµà´àµà´à´¿àµ½ à´à´¨à´¿à´àµà´àµ നഷàµà´à´ªà´°à´¿à´¹à´¾à´°à´ തനàµà´¨àµ പറàµà´±àµ….

Your faith fully MANO (sd/)

Samsung no response from service center

i am Dinesh kumar from Patna Bihar i purchased a refrigerator on 3/30/2014
of model no- RT27HARZASP/TL/2014 which is not working since march 2018 i logged a complain regarding this in late march but no action taken again i logged the complain in April but still no but solution not resolved due to late response from service center again i logged complain on 21/05/2018 complain no-4260859515 after this an engineer visited my house and checked the refrigerator and said that compressor is not working so it should be taken to service center but no one came to take it again i logged complain on-3730047731 on 1/6/18 again on 10/06/18 complain no-42622948463 again on 21/065/18 complain no- 114715541 still no action is there now tell me you people want if you don want to provide service then speak freely in future now i will not buy a single product of Samsung and even not recommend any one to buy such a poor service you provide for a compressor i have requested you so many times and still don’t have hope that my problem will be resolved this last co!
mplain i am writing after this legal action will be taken on your company through consumer court as well as civil court for harassing a customer so badly ….

Samsung SAMSUNG AC quality of board

Hi Samsung.

I have brought AC on 29th May 2017 and @ 2017b once after the AC 1 year warranty over, it stopped working and when SAMSUNG Service center people visited they said that it is the issue with PCB board. How can PCB board from SAMSUNG branded can go. So it mean your brand uses such a low quality of board.

Thank you for cheating me by selling the such a cheap quality product for Rs 50000 to 60000 RS INR and making to go bad after exactly 1 year. I have never seen a such a cheap and fraud company for selling products and Customer care do not care about this and claims it only saying warranty over and Samsung will not do anything. Such a fraud company in the world.
Regard,
Sriganesh.S
9900046283 / 9880599405

Samsung Samsung Refridgerator has not working since 25 days and service people is not ready to response and solve the problem til yet, VERY POOR SERVICE

I have bought samsung refridgerator on 15/2/18(Model no-RT39M5538S9-394L) which i had received after 20days of waiting because they told us that the products was not available in the store and so we had to wait,and Now it has been more than 20 days it’s not functioning well, i have called the samsung service people they came to check and told us there is problem in compressor and some kind of leakage is there as well that is why you fridge is not chilling and not functioning well and also told us that while delivering the product there must had been some events where the REFRIGERATOR’s Compressor got hit and the coil wire kind of thing got leaked. They service people have visited several times but din’t solve the issue till yet, they all are make different excuses, like first time when they visited they said "ma’m your compressor is not working so you have to wait for few day because i will have to report further then your compressor will come from c!
hennai so it takes lill time, we waited for 4-5 days then we called them first they din’t take it and when they took the call they asked us to wait for few more days, finally after someday when they visited they din’t bring the compressor and said we would weld the coil but we have big size welding n
Machine and would be needing small welding machine to weld it otherwise your whole refridgerator might got burned, it has been more than 20days now and they are still making excuses nobody is ready to response and solve the issue, i am very dissapointed with the product and service as well and regretting of buying the product from samsung, service is very very poor, and never ever recommend anybody to buy samsung’s product and will tell people my experience about buying samsung product so that they will be aware of these kind of things happening around and think atleast twice before buying..

Samsung Lottery fraud call

Hi sir ,On 19apr18i hv received a fraud call(mob-8766359419) form a unknown person named SONIA calling from Delhi Samsung company not mentioning the proper address.
She has told me that your phone no got selected by a lottery basis system from Samsung company and u will be awarded with a Samsung j7max phone worth 16000/- at just Rs4000/- discounted and took my address to deliver.But after few days when I called on That no for my order inquiry she started scolding me and told me that your order was got cancelled.When I asked her for the company address to registered a complaint she started abusing me.As I am a defence person my address is valuable for to not to share with anybody .
So I humbly request you that serious action must be taken against such call sir….thank you

Samsung REPAIR

I BOUGHT A REFRIGERATOR FROM KAY .DEE ELECTRONICS 1B-1, OPP METRO STATION, SECTOR-18, NOIDA ON 29.08.2012 FOR RS. 105000.00 VIDE MODEL NO RS21HZLMR1 WITH WARRANTY OF 10 YEARS FOR COMPRESSOR
NOW THERE WAS COOLING PROBLEM. I APPROACHED SERVICE CENTER NOIDA, THEY TOLD GAS WILL BE REFILLED WHICH IS CHARGEABLE. I PAID RS 2000 FOR GAS FILLING. BUT IT WAS NOT WORKING. 2-3 TIMES COMPANY PERSON CAME AND REFILLED WITHOUT ANY EXTRA PAYMENT.
STILL COMPLAINT COULD NOT BE RECTIFIED. NOW THE SAMSUNG SERVICE CENTER SAYING THAT REFRIGERATOR CAN NOT BE REPAIRED. FROM LAST 10 DAYS THEY ARE NOT GIVING CLEAR CUT REPLY. FIRST THEY TOLD IT IS OUT OF WARRANTY WHEN I TOLD OK BUT YOU REPAIR IT AND TAKE CHARGES FROM ME. EVEN THEN IT IS NOT BEING REPAIRED.
I DONT KNOW WHAT TO DO. IT IS A COSTLY PRODUCT AND IT IS SUMMER ALSO. WITHOUT REFRIGERATOR SITUATION IS VERY DIFFICULT BUT SAMSUNG PERSONNEL ARE NOT TAKING CALL. IF THEY TAKE CALL JUST PROMISE TO COME TOMORROW WHICH NEVER COMES
PLEASE HELP

Samsung Unprofessional behavior and lowest service skill and quality.

I am a senior citizen and a devout user of SAMSUNG product. I have four samsung mobile in use in my three member family. Unfortunately two of my mobiles suddenly started behaving abnormally. One of which is an old Model (GT-5253) used by me solely for Phoning purpose and the other one is ‘samsung note’. The problem with the GT-5253 model was ‘Auto Restart’ (the phone was getting restarted automatically after a certain interval). I took the phone to the nearest Samsung Authorized Service Center ( BABLI MEDIA CENTER, 128/D Raja Subodh Chandra Mallic Road, KOLKATA – 700047). Your customer service executive accepted the unit after checking the unit and registering the defect description.
I received a call after two days and the service center explained me that some circuit is completely damaged and the repair would cost me Rs 3320/- . That sound me too much and I disagree to continue for the repair job and took my set back after paying Rs. 177/- as inspection change.
After returning home while trying to switch on my device I noticed that the power switch is completely damaged and I am unable to start the unit. I immediately called your service center back and informed them about the situation. They asked me to bring the handset back. On approaching there, I have been told that the concern person is not available. There after I had to visit the center a couple of time more just to catch hold the appropriate person, and he completely denied the damage cased at the center and argued with me. fest disgusting and quit the argument.
Ultimately I took the phone to a local service center and they rectified the defect within a day and charged me only Rs.550/- I am utterly disappointed with your service center on the following ground. 1. Absolute unprofessional attitude of your employees.
2. Disgustingly illogical argument to prove a senior citizen as falsifier.
3. Repulsive behavior with a senior citizen by calling him again and again in this summer for no reason.
4. Absolute novice technical knowledge with zero efficiency. I am sorry to say that your men are not even capable to handle a phone properly.
I am not at all hopeful that you will be taking any action against my grievance. However, I am writing this just to make you aware of the quality of your service centers. I believe it would not be too much to request you to train your people some technical and behavioral skill.
Thanks,

Tuhin Sarkar.
Mobile # 9830554333