Shyamoli paribahan (P) Ltd. Deficiency in service/ unresponsive Driver and Attendant

In most of Volvo Bus service buses on the Kolkata Asansol route, The Phone charger power system not working.
Attendant/driver not responsive to the complaint and do not take any corrective measures to resume the service. Bus No WB23D 5904
SL No P 51227

Shyamoli paribahan (P) Ltd. Rescheduling of the bus without taking consent on 17/7/18

Hi Dr. Aniket,

Greetings from

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.
Please provide us with the following details: –

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team Goibibo.