Skyking Courier No delivery of documents

Respected sir,
I have booked a courier of Skyking(details below) on 21st March, 2020 from Daltonganj, Jharkhand. It was an important document. They have assured that the shipment will go to destination (Mumbai – 400016) without fail, though corona was spread. On checking the consignment no, when I saw no information is being provided I have called Piyush Tulsyan(9334851025), the franchise of Skyking, Daltonganj. He said he didn’t shipped the document and it is lying with him. My question is why he didn’t call me in these 25 days. He abuses me rudely over phone. I know that it is tough to ship anything under these circumstances. But the way he abuses is beyond stand.

Please take necessary action.

Skyking courier :

Consignment no – 394182077(one envelope)
Date of booking – 21-03-2020(Daltonganj, Jharkhand)
From – Swarup Kanrar, Daltonganj
8250952518
To – Hawkins Cookers Limited
Mumbai – 400016
2224440807

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