snapdeal I haven't received my refund

I have ordered a fastrack watch from my snapdeal account on 28th october ORDER ID:2440442768. I paid the amount of 611 through my debit card. When i received the item i found it to be a duplicate product. I have attached the photos of the product. The glass had a crack and dents. The chain was completely duplicate. The emboss was also so. I requested for refund. Here it shows the refund was done on 3rd of november, but today is 14th november i still haven’t received the refund amount of Rs. 611.
The bank said, you haven’t refunded the money. Today is 14th of november but still i am not getting my refund. Within 24hrs if i don’t get my refund back, i gonna take serious action against you. The amount of 611 is not a matter of joke. You frauds.. i won’t deal with you any more. And i will disclose all this facts to social media. That you sell duplicate fastrack. The product is completely different from the description. And you dont give the refund to your customers.
Please take it seriously, i am giving 24hrs of time, within this my money must get refunded.

snapdeal Snapdeal company delivering duplicate nike airmax shoes to consumer

I have ordered nike airmax shoes via Snapdeal but it has delivered duplicate shoes to me ..I also have confirmed this from nike showroom at south ex 1new Delhi . I have written many complain to help desk at snap deal but till date no action has been taken
Kindly help me
My mail id is
[email protected]
Vineet
9711111091

snapdeal Fraudulet Call

Hi Snapdeal,

I got a call today morning from 7808259691 claiming that he is from Snapdeal, and I have won a cash prize of 8 lakhs in a lot. The person told my address correctly and he told that money can be transferred to your bank before which I have to transfer an amount of 6500 to his account. Please find the below account details which he has send to me.
Account Holder: Indradev Chhura
Account Number: 36524415084
IFSC Code: SBIN0012085

Kindly do something to stop this, as we are your Customers and protection of Customer data is your responsibility. Even though I am going to file a FIR on this, I need Snapdeal to take some action from your end as well.

snapdeal Fraud Item send

Dear,

Our Organization thinking broad your self but after purchasing epson printer ink in your snapdeal then our thinking is wrong your company is fraud because your company send our organization duplicate item…so please see all issue and solved other wise we are taken legal action for your company…Noted please.
I am programme manager RSP organization bhiwandi branch if you want any communication call-8208191296.
Thanks and regards,

Ab.Aleem Naik
Programme Manager

snapdeal PRODUCT QUALITY VERY CHEAP # ORDER ID 23522187773

Hi,

I recently purchased a Rab Ban Sunglass from Snapdeal but the same got cracked due to EXPOSURE TO SUNLIGHT…photo enclosed for ready reference…When I raised a complaint they reverted that the item will be returned though the return delivery gateway has closed…"Your return request is being processed with reference no 50279236. We will send you the confirmation within 24 hours via SMS or email."
But I received a mail later on stating that the return request cannot be processed as return gateway has closed.
I am really sad to receive such a duplicate product from a company like SNAPDEAL.
Please look into the same and do the needful at the earliest or else I would be bound to highlight the same in social media.
Regards,

Swagat Mishra
9830033048