snapdeal Receiving Fraud calls after shopping with Snapdeal

Hi Snapdeal team,

Recently, I have placed 3 orders with Snapdeal. And during shipment of each order i have received couple of fraud calls. Below are details:
1. Caller said he is from snapdeal.
2. He knows my name, address and phone that was mentioned over the packet delivered.
3. Caller said i have won Tata Safari car. I can get it if i pay 12500 Rs instantly
4. Or in place of Safari, i can opt 12 Lac Rs, and for this i need to pay 8500 Rs instantly.
Caller phone numbers are below. As per True caller its from Bihar. 75470 09140
70333 39651

Please have an investigation, how my personal details are circulated outside of snapdeal. This is serious question on the authenticity of transactions at snapdeal who is revealing customer’s confidential information outside.
Thanks,
Himanshu Rai

snapdeal Satisfied with your company services

Dear manager,
My name is sorojeet Bhuiya in buy wrist watch company name is fastrack model no.3121sm02 on your website snapdeal.my wrist watch not working properly many times I called your toll free number but not respond because he told your rejected no.9210339858 is wrong but I have get SMS inbox In my mobile attched in mail.always change delivery date.
Please resolve that as soon as possible. not satisfied with your company services.
Thanks & regards
Sorojeet Bhuiya.

snapdeal Refund Not Done

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So now I can only say that it was a very bad experience with snapdeal.Very pathetic E-commerce portal.

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I had provided all the bank details for refund .Unfortunately,i haven’t received my refund in bank account till now(8th september 2018) So i request you to do the needful as soon as possible for refund. Thanking you.

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I replied to that mail stating all the fact, however no reply received for the same so far. I am totally unhappy with the service of Snapdeal. They simply chested me by misleading with the above SMS. My Registered mobile number is 9497315223. Please do the necessary.
Preejo Pauly