I have bad experience facing Sony servicing centre which is 64-66, 17th D Main Road, 6th Block, Koramangala, 6th Block, Koramangala, Bengaluru, Karnataka 560095 they very are irrreposbule, Unprofessional,the way of treating and talking with the customer it will impact to Sony because of their service is very bad. They are not even ready to do Service and maybe they don’t know meaning of Customers service. Please look at it and take a action.
I have purchase one sony home theater IV 300 form burdwan , Great Estern .
15 days ago call lodge for installation to Support team of Neosa Electronics Pvt Ltd-Burdwan, Baronilpur More, OPP. Ranjita Saloon Tripally
But till date I have not installed my product due to I have not spare time on working day except sunday.
As per there view Sunday is holiday so they will not arrange any engineer on that day. On this regards I contact to sony customer care via chat message. Representative of customer care Mr. Vijay view "who have not time on working day dont buy sony product"
On this regards I ask to mr vijay I shall return my home theater and buy other company product. He ans to me "Try to contact retailer "
Really 3rd class customer service experience provide by sony customer service.