I travelled from Madurai to Bangalore PNR 27863126, Had several issues
1) Bus was late for pickup and reached bangalore with delay and i missed my critical meeting
2) BED BUGS BED BUGS!! Everywhere Bed Bugs got bit in several places and could not sleep 3) AC was not sufficient, it was sweating inside.
I finished my trip from Pune to Bangalore on 03/08/2018 are PNR: 24633306, Seat No: 3,4, Reporting Time: 07:15 PM, Boarding: Katrej at 07:30 PM, Service No. Jodhpur-Bangalore New B11R Multi, Bus No: KA-01 AF-9221.
The bus got delayed by almost 3 hrs in Pune. A bus stopped for dinner for 1 hr and for breakfast for 45 mins. More ever clearness also not good. My luggage was not kept properly by your staff and asking me to the complaint. Rude behavior.
By this way treatment, no one will dare to go by SRS travels in future. I raised this concern on mail 5th August 2018 11:07 am and after that, I sent 2 reminder emails. But no one from SRS team dares to reply on it.
Very poor service by SRS Travels. I now not avail SRS travels since that last incident.
Inhuman nd Horrible service. Pnr 17183638 Banglr to Mumbai 28/4/2017 10pm -1.10 PM. Had promised pickup from madiwala and i did book the ticket due to madiwala pickup. But like my previous exp they informed that pickup bus is cancelled due reason they always say ( pickup bus are not allowed inside the city). This reason is comman however these travels promise pick-up. Further I reached my Mumbai droppoint at 6.30pm they did not hault for lunch. Pathetic. At least should have curtousy to stop at some point for lunch if driver is expecting to have a delay … 4 hours delay from promised drop time with no hault…
I naik kiran has booked 05 tickets from pune to bangalore on 02/05/2017, in which my senior citizen parents were also travelling. the bus timing was at 10.30pm nasik to bangalore and seat no.s were 4L,1L,4U,5U,6U. as i am a regular traveller of SRS i trusted the bus service. but this was the worst experience that my family has faced.the pick up point was swargate near laximinarayana theatre & my family was waitng there from 10.30pm. the cabin crew has given me a call from the no.9325001127 and very rudely said that you have to come to next stop as the bus has left, i requested him to wait for a minute, but he very adamantly disconnected the call.than my family had to plead to the auto drivers to drop them to the katraj stop by paying the auto Rs500.the cabin crew for very wrong intention didtn wanted to board my family and make quick bucks.the behaviour of the cabin crew was so shocking in an alien city.I used to travel so frequently with SRS, b!
ut now i have to think twice before booking and recommend others to book.My parents suffered a lot and they are mentally shocked after the incident.Who is going to pay for all this.I recommend strict action for the persons responsible for this nightmare.
This escalation complaint is regarding the service of SRS Travel From Bangalore to Ngapur on date 31/08/2017. I have boarded on bus from Bangalore to Hyderabad is all well going but in Hyderabad driver n conductor is boarding passenger without ticket in travels.And I can understand passenger feelings but even after telling them they are not listening and complaint is regarding they are giving instructions that passenger belongings is not our responsibility but we are carrying valuble things with us if passenger travel without ticket and if they stole our valuable things they don’t have there records nothing then who will be responsible for our belongings.And this is not a personal issue it is in the public interest. Mob no 9657435243
My name is Payal. I am Chartered Accountant.
I have booked bus ticket from Mumbai to Jodhpur on Saturday night viz. 26th Dec 2017 night at 11.55 pm in SRS , Departure time was 11:55 pm. it was departed 01.55 am. total 2 hrs delay.
They do always delay and never on time as informed by travel agent there (Borivali [E] near Omkareshwar Temple).
Please do’nt believe on their time table.
Thanks & Regards,
Bus no KA 51 AA 4340. Started from Hyderabad at 7.10 am on 8th Feb 2018 stopped for breakfast at around 9 am but they intentionally delayed stopping for lunch and finally stopped at 3.20 pm for lunch. Many senior passengers and other passengers had trouble due to this.
Hi, I had booked my tickets for SRS Multi Axle Sleeper Bangalore to Surat (to and fro).Date of travel 14/6/2018 – 17/06/2018.
My experience while traveling to Surat was so pathetic that I had to cancel my return journey by bus and book an airticket at the last minute. The bus arrived late,on 14/06 boarding Navrang circle.
That moment they informed after 200kms bus would be changed. No TV worked in both the buses.
The bedsheets,curtains extremely unclean in both buses.
In second bus when I got it, curtain rod alongwith curtain was on my bed.i informed the driver to put it properly,he was an extremely. Rude person. I had to fit it myself.
In the entire journey,thrice did the curtain rod fell on me.
The bus took multiple halts ,which delayed the arrival by around 3hours.AC wasn’t on many times.
I traveled alone,just wondering was it worth spending 3000rs on the so called famous bus service.
I have concern about my journey date and details as mentioned below.
1) The bus looks good from outside but when you enter into it feels like very old and the interior is so bad that i feel like vomiting.
2)The A/c is also no so effective. i was having seat in the last row there i was felling hot because somewhere from engine side hot air blowing and also with bad smell towards last row.
Really it was the worst experience i had with SRS travels.
Bus No:PY-01 CH-0562