St. Joseph Hospital Lucknow Medical Records Not Provide

Hello Sir , I was admit in St.Joseph Hospital Lucknow looking at Dr. Manvendra Pratap Singh from date 21/04/2017 to 24/04/2017.My guardian shifted me other hospital for better treatment and cashless facility but I need medical reports like discharge summery in details with presenting complaints,diagnosis,cause and duration of complaints and attested copy of indoor case paper from St.Joseph Hospital Lucknow to claim medical expenses but Dr. Denied to give me these paper and said I cannot give these details to patient . Kindly request to you sir please tell me how to receive these documents from hospital.