I (Subin K) am a Sun Direct Customer and for last 3 days my DTH is down. I have been calling customer care again and again, however getting very very lean response from the team stating that we can only raise the request and can not guarantee of technician visit. Till now technician has not visited the home and we are still waiting. Whenever i call the customer i only get one response we will raise the request again and we can not do much. They gave me the number of Distributor , however distributor is also not coming.
We need and resolution to this or else refund our complete amount and get this disconnected.
My DTH number is 10564116472.
Date of Incident: 10/01/2019
I did cinema plus sports pack for one month for 280’but not able to watch star movies channel.I spoke with customer support staff about this,but he told me again need to pay 150 for service charge.
Recharge debited but not credited to account. Please refund the amount. Amount. 298. Please send your customer support number. My email Iâd is [email protected]
Add janam tv malayalam pls
PLZ add janam tv malayalam news channel (otherwise we don’t want this dth)so plz add janan tv fast
Dear Customer, Unfortunately Recharge of Rs.1080 for 10180816547 failed. We will send SMS/Email with refund details shortly.
I am daily calling your coustmer care he was taken the complaint but any technician not calling my number but daily close my complaint but every TM,TSM not respond my call please needfull Smart card number 41171217239
M no 9828840785
I have been paying 259 Rs per month and still not getting my regional channels completely . Polimer channel and one more news channel. Its time to switch dish i think.
Here I am receiving smart card failure for few months andi asked for solution in customer care they seemes to unaware of this problem. But while reviewing others msg its found that all others are getting same error. But the sun network are not helping to there valid costumers.
The company was not publics DD NATIONAL CANAL