syndicate bus service bad behaviour

i was travelling for aps to khalsa college shri anandpur sahib which is just 1 kms awaay from bus stand .
the conductor of the bus no.PB12 T1301. behaved reduly i have given him 10 ruppes for 2 persons which is the actual rate for just 1 kms . all other busses continued that rate .. and he stop the bus and miss behaved us. not only this the bus conductor abused and said i will not stop on colg . the 10 ruppes rate is for kirtpur which is 10 kms away. and also we always were standing on bus because they say us that u give seats to the others who were paying more for ludiyana or longer distance u pay small amount. and all the students were not happy with the behaviour .of syndicate conductors. not only this if they are charging some times their own fair. and refuses to stop the bus in some cases in front of our college.. this concern is preety serious. and i will make shure u will act on it otherwise i will share this to alll other friends and social media that u took no action.. thank u