Tez money not credited

To the respected sir i have use tez ,In this date 31/08/18 first of all i have send 400 rupees in my brother a/c ( central bank of indian) by tez that time my brother get 400 after sometimes in same date he also send me 400 rupees to my a/c :-6433844609 ( indian bank) by tez and tez show me successful but this amount not credit in my a/c (6433848609) so, please send my money immediately in my a/c

Tez AMOUNT HAS BEEN DEDUCTED, BUT NOT CREDITED IN TO BENEFICIARY ACCOUNT

ON 13TH OCTOBER AN AMOUNT OF RUPEES OF 1000 HAS BEEN DEDUCTED FROM MY SBI ACCOUNT THROUGH TEZ APPLICATION BUT NOT CREDITED TO THE BENEFICIARY ACCOUNT.I COMPLAIND IT TO NPCI BUT THERE IS NO RESPONSE COMING FROM THEM..SO KINDLY SOLVE MY ISSUE FOR WHICH I SHALL BE GRATEFUL TO YOU. google transaction id CICAgIC4gK-FLQ
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MY CONTACT NO-9438063389