Videocon unable to receive any of the channels

I am badly irritated of ur videocon subscription now I am not getting any channels from 1day and I have been calling the customer care number from morning and no one is solving the problem and I have also recharged my account 2 times still I am not getting any channels I hope ull correct the issues soon or I will be removing the videocon subscription customer I’d -36131063

Videocon Not solving my issues

I have done many complaints regarding my issue to their customer care but they r not listening my requests and doing their own thing. I have emailed them but their email ids are not working. They are troubling me for last 2 weeks. I have chosen my own packs under the new policy but they don’t make me use my packs and give me the more expensive pack. Please help me.

Videocon A.c. defective

Dear Videocon Team,

I’ve purchased two 1.5 tonnes 5 star A.C. with Super Alloy piping in April 2017, but both the A.C.’s were not giving the proper cooling since the installation.
2 times we have managed to change the gas but still we are not getting the proper cooling effect and few days back we found a puncture in piping, so we have to change the piping to aluminium as super alloy pipes are not readily available in market.
Till day we are just fighting with your defective product which in turn costing us thousands of bugs.
Kindly resolve this problem, as there are many customers which are using your product and when anyone calls to the customer care of Videocon, the executive simply says one line “ Company has been closed, find some other agency to sort out your problems” Worst product & service.

Videocon Refrigerator repair

My videocon mini refrigerator is not working, maybe due to gas leakage. I called the toll free number 18004194040 , executive took my details and said he will send a staff for reparing. No one arrived , i called again after 3 hours still the guy again took my details and said they will charge 300 for visiting as my product is out of warrenty period. I said its okay . Still none came. If ypu cannot provide repair service after warrenty atleast let us know why waste out whole day calling you??

Videocon Package and my account balance

Customer ID 14028446

I had recharge my account last year in month of July for 11months and according to your offer I had got 30 days free.

In the month of February this year my account balance was appx 4500.00. But yesterday suddenly no. Of channels got stopped and when I checked my account I was shocked to see that it just had Rs 849.00.

From today morning I am trying to contact on consumer /customer care but only once can contact. Your customer care executive had no way out of my enquiry and just kept on saying "ठीक है, ठीक है" i had asked her that I had four connections and how I could select channels for each connection, but she couldn’t explain.

Now kindly let me know where my balance had gone or if you had migrate my plan on your own wish. If there was any communication from yours side about this or had you taken any confirmation in this regard.

Also update me about your policy for other 3 connections along with main connection that how much I have to pay for principal connection and other 3 connections

thanks & regards

hitesh bansal

Videocon Screen showing block-Rainbow TV Centre,tirupathur,vellore dist

Have purchased LED TV 50 inches 3 years back which is in Warranty and facing repeated issue of display screen block and also the half of the display screen. This is repeated issue and the service center is not able to resolve the same. they asking for the money to replace the item its under warranty why should pay for money.

Model: LEDTVVMD50FH0ZFAP

Date of purchase :28.10.2016

Serial No: 1256683

Agency:Rainbow T.V Centre-tirupathur-635601

Videocon 6 Jan complaint yet not responded

hi i Ashwani Kumar from Delhi registered my Videocon LED TV complaint and on 6 Jan 2019 an executive came and checked and said a part needs to be changed in order to that we paid 600 for service charge but since then never heard back from anyone, we pay him 600 ,complain register number 8178073787. we dont know who to follow with no one pick call. kindly solve this problem.

Kindly resolve this issue.

best regards,

Ashwani