at 10 dec morning 9 o clock i called to customer care the there is erro connection in my setup box they told that they send the engineer then i took a leave from my office i thought i will get it fix today. One engineer called me by 10 45 am but till he dint reach even he is not pick up the call very worst service. If they will not fix today i will change the connection to tata sky my id-141098870 Complaint no -666837866
My name is Abhijit Vichare and I am the active user of Videocon D2h. My consumer number is 102113838. For the last few months, I have started facing a problem with the set top box provided by Videocon. I have a Platinum HD subscription plan active on my device and many channels out of the list of 527 are not working. Every time when I switch on any channel ‘Signal Not Available’ message displays with three blue signal dots.
I raised this complaint twice with Videocon customer care and both the time the technician was sent to resolve the issue. My STB has been changed once and they charged me with the service charges of Rs. 200 plus set-top box price. Now, this is the third time, after repairing my STB twice, that I started facing the same issue.
I am completely fed up of this service of Videocon D2h and want to take serious action against them. I want all my money back that I have spent on repairing and paying for technicians. I will take all the necessary actions against Videocon d2h even if it means going to consumer court…
Kindly show me the way out of this.
I am using VIDEOCON D2H services since long. But now service provider & agent cheating to customer by way of changing the package without customer consent. I have made the complaint to service provider till date no communication or resolution from the company. Customer care centre just raising the complaint number but never giving the solution or resolution.
i m akash from navi mumbai
i hv done videocon d2h recharge of rs 1000 from this site
but due to some reason transaction not completed but amount 1000 rs debited from my account i want my money return to my account
cont no 9870949091
Videocon D2H ID Number is: 192870395
Ph no :9739034825
what the hell is doing your customercare. Im trying to reach you people but no response.I have recharge yesterday but getting NO SIGNAL.
If I dont get any response from your side,I will take severe action on this.
WORST SERVICE FROM THE VIDEOCON D2H.
TAKEN 1 WEEK TO INSTALL THE DEVICE THEY ARE NOT LEAST BOTHER TO RESPONSE.
DOESN’T HAVE TIME SENSE.
AREA MANAGER ; ARAVIND
I WILL SUGGEST DONT GO FOR VIDEOCON DTH
Channel subscribed without my permission.when i interact with the customercare they informed me that the cant do anything and shows threatening behaviour towards me
So this is a complete violation of customer rights in terms of ‘right to choice’ Customer id:104215040
I have taken vidiocon d2h connection through distributor paid for HD but they fit normal setup box, I have paid for HD after several follow ups the person came and tell us that you have normal box, advice for others to do not go for these.
Yesterday I e on 8th November 2018 recharged the Videocon D2H.Customer I D 106634818 . Bank Transaction I D no 115309992IGAESJPNU4 , amount Rs. 510, same amount deducted from my bank account but D2H recharge not done. Please refund my amount immediately.