Dear Videocon D2h Team,
I am Rahemath Khan from Raichur one of ur customer,
I am very tired with Ur torchering call centre calls kindly stop this all services on my number 8970111106 customer id 172342369 Otherwise I’ll do something wolgar
Our services has been deactivated before our recharge due dates. Not only one time but many a times.
Executives and supervisors rejects the call immediately when they hear about the complaints insulting customers always
Videocon D2h Product Service is very poor to Resolve they Only Looting the Money from Customers but service not providing as per TRAI Rules , if Complaint raised for a issue that is showing another cause for Lodged a Complaint .
my customer id is 208753667 myself deepak sharma, date 19/9/2018, se meri dish nahi aa rahi hai lagatar call sms or complain karne ke bavjood aaj dinank 24/9/2018 ko bhi meri samsya ka koi samadhan nahi ho paya hai, or aaj ki date mai fir complain karne per mujhe kal ki date 25/9/2018 dedigai hai. sir its very irritating for me and its very very very bad service. na koi engineer visit kar raha hai na koi response aa raha hai. is this is a your best service. can u help us???
I got call from callcentre, you are having HD D2h, hence we provide you some HD chanals free of cost. On one condition that your subscription date will be 1 week early. Now they cutoff the connection on 07/09/2018. Please settle the matter.
Customer ID-122383314. My product recharge was expiring on today (08-09-18). Hence I recharged Rs.1050 at about 1200 (Noon) hrs. But there was NO information on my registered Mobile No. I contacted your Customer Care at 1230 hour. A lady on duty told me that my product has been updated and NO PROBLEM AT ALL. She registered a complaint for non-delivering of any recharged message information on my registered Mobile No. Unfortunately at 1745 hrs I saw my product NOT showing today’s recharged amount but showing balance only Rs9.98 and expiry date is TODAY. I again called your customer care at 1800 hrs. A gentleman on duty not behaved me properly.
I want to ask Videocon D2h: since last 15 days there was frequent incoming messages on product that, RECHAREGE YOUR PRODUCT BEFORE 08-09-18 which was absolutely irritating. Again and again it was coming but after I recharged, there was NO message at all. Totally Calm And Quiet. There was NO message on my registered Mobile No. Sir, why am I forced to ring your Customer Care to know my “balance and successful recharge”. Since 15 days I had not told your company or Customer Care to send again and again reminders for recharge before due date. So, at least it is the responsibility of Videocon D2H to intimate their customers immediately after recharge on their registered mobile No. as well as updated account message display on the product.
Sir, please do not wait for your customers to cry and shout and then only you will open your SUPPORT WINDOW. Please feel your own responsibility also, before somebody realizes you. Thank You
Dear Sir, Since last nearly eight months My Videocon D2h is not working for poor signal catching. The Customer care is also not receiving my call and always seem to be busy. I request to kindly direct customer care to act promptly to redress the problem at the earliest. I have been a regular subsriber of Videocon D2h Dish TV..
Miss Debi Dutt, C/o J Deb Laskar
Saankardev Housing Society.
Ganga Niwas J/1 Block-II
North Jhalukbari Guwahastim 781014
Videocon working as a cheater…Guys always changing my plan with highr prices without asking to me. His nodal officer ( Rajesh ) dont have manner to talk to customer, the company have a big name but people are very lethargic. I never thought that people who is sitting on at level of Nodal office the dont have manner that how to talk to customer. I really disappointed with your services. And the way of cheating. I know its tough time for everyone but this is not way to earn money and survive in the Market. I hope people oncern about customer. You guys only f-king the customer.
Customer ID 96508180
Videocon working as a cheater…Guys always changing my plan with highr prices without asking to me. His nodal officer ( Rajesh on behalf of Mr. Yajuvendra) dont have manner to talk to customer, the company have a big name but people are very lethargic. I never thought that people who is sitting on at level of Nodal office the dont have manner that how to talk to customer. I really disappointed with your services. And the way of cheating. I know its tough time for everyone but this is not way to earn money and survive in the Market. I hope people oncern about customer.
My customer ID is 25056526.
I was facing an error called signal not available in my Videocon d2h product since 19 the March 2017. So I have called up Videocon d2h customer service and they have sent their executive on 20 the Mrch 2017. So I have paid call charges of RS. 200 to him. But 3-4 hours before same error showed on my screen called signal not available. Again I have complained in Videocon d2h customer care. They have sent executive again. And he changes some pin in dish antenna and I have paid RS. 25 for the same. But after 3-4 hours same error occurred then again I have complained again their executive came. Then be changed my set top box and demanded rs. 200 for the same. I have paid that also. But after some hours again same issue occurred called signal not available. Then in 10-15 days their executive came for the same issue but by problem is not solved till date. On 23rd April their executive came on my complaint and he told that you have to change your set top box again. And he demand!
ed rs. 200 again for call charges saying that you first call charge validity is over . So I have refused to pay it coz I have already paid 200 RS for call charges, 200rs. For set top box , 25 rs. For changing pin. And they are demanding Rs. 200 more call charges for the same error which I was facing since one month. This is seriously disgusting if a company like Videocon doesn’t care about it’s customers. I am already wasting my monthly subscription and I am not able to watch any program.. This is my last request to Videocon d2 h customer care. Or else I don’t need such a product with this type of poor Service..