Videocon D2H Unprofessional Videocon D2H officials

Unprofessional Videocon D2H officials:—
My customer ID is 218018951. I was not been able to watch a single channel from tomorrow. Regarding this I have registered complain with Videocon D2H customer care but sadly those illiterate CC people from Videocon D2H haven’t solved my issues yet, your CC don’t have manner to talk with customers. i have attached the recorded call with mail to d2h nodal officer, Your CC talk like they are the boss of Videocon….
i have never seen such type of CC executive of any company,, i have file a case against this in Consumer Forum (1864406).

Seeking help in this regard.

Videocon D2H NOT GETTING SIGANL, NO RELAY

My customer ID with Videocon D2h is 110779680. Due to non streaming of channels recently I was advised to change the STB and paid money and Service charge for Engineer’s visit. Now again there is no streaming of TV channels and when I took up the matter with them they are again demaning for visit of Engineer and basic S/C of Rs. 200 and to pay for any replacement of parts.. This is nothing but daylight robbery by D2h provider. They are not solving the problem permanently and they are demanding the service charges as a matter of their right & policy. Please let me know whether this is true? If not please take up the matter with the concerned and help me out.

Regards

ANANTHARAM H R
9480541042

Videocon D2H D2h Not activated even after recharging on 15-11-2019 – 37999214

I recharged my D2h account on Nov 15 2019, for 3 months through online and got the message saying activated. The channels were not activated in spite of refreshing from web and through app and also calling the customer care again and again.The error was E18 – 4, you have insufficient Balance.
After doing above for few days, i recharged again for 500 in Dec 2019 by switching on TV from local shop dealer, hoping it will start the activation. Account was updated with new balance and the channel was activated. Everyday after office, i switch on TV, call back customer care and they repeat same lines.
The account balance by pressing green button, shows full amount and without watching any channel, the amount is reducing day by day 1. Welcome
2. Switch onto 149
3. We have given a command to activate
4. We have refreshed your account
5. We will take a complaint and send a technician
6. Technician will never come, after listening to E18 – 4, you have insufficient Balance

Free add channels are coming

Videocon D2H LAKSHYA TV channel not available

I am using Videocon D2H services from last 10 years at my home. We require one channel named âLAKSHYA TVâ as per attached logo.

I have raised this issue on various platforms but every time I have got the same reply that we have shared your feedback to our team and they are working on it.

In case not possible to start this channel, please revert so that I can plant to change the service provider.

Please start this channel on a priority basis, your immediate response/support will be highly appreciated.

Regards,
Rajesh, Ahmedabad, Gujarat

Videocon D2H Raising Complaint for Rude & Cheating

Hi,

I have a complaint to raise. My Mother & Father has taken a new videocon d2h connection on Feb 2019. At that time(Feb 2019) they told that they are giving us an offer of 13 months free for the price of Rs.3200 . Now connection has been stopped and asking us to recharge. And they have registered with different name & mobile number and they didn’t provided any Customer ID to us. When we are calling to them they are not lifting the mobile. If you don’t take any action then i will go further and i will make a complaint on your videocon d2h. So please take immediate action on this type of cheatings. Please find the below attached pictures of my videocon d2h settop box.

Thanks and Regards,