Videocon D2H Worst website and services

Worst website and services

I have tried to select the list channels which I want as per TRAI new order, but even after repeated attempts not able to do the same. I tried to select the channels in videocon d2h website, but after saving the details the website response was that someone from your side will get back to me. The videocon d2h website is giving 504 gateway timeout every now and then and also I am not able to see the list of channels I selected previously.
After two days I have try select the package with online login on https://www.d2h.com/ but when i have fill the login details after that show the massage you password is wrong after i have try with OTP login i have revived OTP on contact no when I fill OTP then I have faced same problem, can’t login again, then i have use other option forget password , i put my id and then revived massage
" Your password has been reset successfully and sent to your Registered Mobile Number " but i have not revived any password on my mobile no.
Website is not working, phone and toll free are not being connected . No call from Videocon also. Getting frustrated with such a worst d2h provider. My id 81576159 register with the name BASANT JOSHI recharged with Rs.900. How can I change me plan as per new rules?

Videocon D2H all channels are inactive

My customer ID is 162283197 and from 6th February, all channels are inactive and I can’t reach to customer care as they have removed the option of speaking with representative. I have sent emails to customer care but no response.
It’s been 4 days and there is no response from your side and I am suffering even after paying 200 for the recharge.
Shame to say that always got worst service from Videocon, if it was TataSky or some other operator they may have resolved the problem just on one call or may be I would have not face this issue!!

Videocon D2H Correction in pack amount

Cust id 123149941. Selected and created channels pack as per trai rules on 1st feb. On 5th feb i had to call up d2h cust service and get it activated as it was not done. It showed pack amount of 451 with next rech date as 8.3.19 but ftom 6th the pack amount started displaying 571 with no additional channels and due date reduced to 1st mar instead of 8th. Since then have been calling them continuously and emaling but they insist 571 is pack amt whereas as per trai and d2h announced rates the total is 451 with gst. Please help as they are forcing me indirectly to choose higher amt pack and migrate to their suggested higher value pack and not correcting their mistake.