Voltas AC A/C service is pathetic

Dear Voltas I have only taken service from Voltas thrice since I purchased this A / c. Every time I engage myself in this service work coordination with Voltas its a pathetic I have taken so much time /comparing while purchasing this Ac. I was very happy after purchase with performance of the Ac but when ever a snag is developed it’s makes me frighted. Any ways it may be part of your service. Just wanted to share that on 14 / 04/ 2018 a snag was developed as the Ac was not cooling. Service request was made with sr request number 19041401953, with lot of follow up on the number provided by Voltas customer care 9899280466. A executive came and told cooling coil is damaged, Took advance and told the Ac need to taken to service center. Again after long follow up the Ac was taken from my home around 9 : 30 pm with a promise to deliver the same on 15th. Again after follow up the the Ac was delivered on 16 th. To my surprise my Ac was converted to a cooler from Ac. It sounding li!
ke any thing with doing cooling. I fail to understand what the did on the Ac as the problem remain the same and on return extra problem was developed. Again service request raised with number 19041702550. Trying to connect the number mentioned above since morning but all in vain. If you can help, plz help. I have recently bought of lg Ac and very delighted with prompt services provided by them. Hope I must have taken service center experice while purchasing the Voltas Ac also

Voltas AC Warranty service not provide

I Purchase one Voltas Ac in April end of 2018. I requested to Reliance digital customer care on 30 March, 2019 for routine warranty service of AC but till now no service provided by them.
For that i already communicate with Reliance digital customer care more then 5 times and also write email to there customer care mail id but against that also no resolution response receive till now.

It seems that they are not interested to provide solution.
I also called Voltas customer care then they said that this warranty period service will provide by buyer (reliance digital) only. If you wish to take service from us then it will charged.

This type of service never expected from Reliance digital as well as Voltas. They are doing false commitment to customer.

Why they are not provide service to customer in warranty period. May i know the reason?