VRL Travels Luggage issue

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ConsumerComplaints.in › VRL Travels › VRL Travels — luggage issue and they have not allowed on bus VRL Travels — luggage issue and they have not allowed on bus
1 Review
Sa satyasakas on Jul 25, 2017
Mark as Resolved

Hi all,

I have booked ticket from hyderabad to mumbai. In redbus, My journey date is 23/07/17.
In vrl. private travel they will not allow cardboard luggage that I don’t have information.
At the time of boarding they are telling we will not allow cardboard packed luggage.
I checked with redbus team for the same,
If they have policy they have to share the info on terms and conditions.
Redbus team is telling they don’t have responsibility on customer luggage and boarding issue’s.

They have not mentioned anything about on the same.

I didn’t travelled in that bus, they also not refunding the amount also.

VRL Travels MH 09 CV 0152

Driver didn’t wait for 2 min nonsense people customer care is also hell we booked ticket for Goa but pathatic people did not wait for 2 min and customer care is helpless not making arrangements for next day…but when they are behind the Time is ok for them..driver is pathatic he don’t even know lacation..for earning ticket amt they went early. Customer care people also hopeless ..not ready to manage tickets…