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ConsumerComplaints.in › VRL Travels › VRL Travels — luggage issue and they have not allowed on bus VRL Travels — luggage issue and they have not allowed on bus
Sa satyasakas on Jul 25, 2017
Mark as Resolved
I have booked ticket from hyderabad to mumbai. In redbus, My journey date is 23/07/17.
In vrl. private travel they will not allow cardboard luggage that I don’t have information.
At the time of boarding they are telling we will not allow cardboard packed luggage.
I checked with redbus team for the same,
If they have policy they have to share the info on terms and conditions.
Redbus team is telling they don’t have responsibility on customer luggage and boarding issue’s.
They have not mentioned anything about on the same.
I didn’t travelled in that bus, they also not refunding the amount also.