Whirlpool / Refrigerator Replace of refrigerator

Dear whirlpool team
we have purchase a refrigerator FP343 Roy protton model no 20156 s no INB172903597on 01.07.2018 from dharamvir furniture sheikhpura . It stoped cooling from 22.10.2018. we have registered complaint to customer care no 18002081800. on 27.10.18 The complaint no is PT1018008859 . The technician reached my residence . he check the fridge and some parts replace . he advise us. it cooling start will be 4- 5 hours but no result. we have complaint to customer care again complaint no pt1018009125 on 28.10.18 technician reached my residence and check the fridge but no result.we have again complaint to customer care on 30.10.18 complaint no is PT1018010097. Technician reached my residence and checked the fridge and fill the gas .he advise us . it cooling start will be 2 hours but no result. we again registered a complaint no is PT1018010780 on 31.10.18
Technician reached my residence and he replace of compressor and cooling start again cooling stop on 16.11.2018 we have again registered a complaint no is PT1118007033 on 17.11.18 technician visit my residence and he checked the fridge . he advise us fridge under leakage repair not possible . He recommend for replace of the fridge . we contact to customer care regarding replace of the fridge . he reply us service center recommend for replace . provide to you within 10 Days after approval . We have contact to customer care continuous but reply us approval pending till now .
Kindly arrange and replace it otherwise we will be visit to consumer forum Regards
Vijay kumar choudhary
Mob 8210752929
Mail id – [email protected]

Whirlpool / Refrigerator Refrigerator not cooling

Dear whirlpool team
we have purchase a refrigerator triple door on 01.07.2018 from dharamvir furniture sheikhpura . It stoped cooling from 22.10.2018. we have registered complaint to customer care no 18002081800. on 27.10.18 The complaint no is PT1018008859 . The technician reached my residence . he check the fridge and some parts replace . he advise us. it cooling start will be 4- 5 hours but no result. we have complaint to customer care again complaint no pt1018009125 on 28.10.18 technician reached my residence and check the fridge but no result.we have again complaint to customer care on 30.10.18 complaint no is PT1018010097. Technician reached my residence and checked the fridge and fill the gas .he advise us . it cooling start will be 2 hours but no result. we again registered a complaint no is PT1018010780 on 31.10.18 Technician visit pending
Kindly solve the issue or replace it otherwise we will be visit to consumer forum Regards
Vijay kumar choudhary
Mob 8210752929
Mail id – [email protected]

whirlpool refrigerator Unprofessional and unethical service engineers

I have a 310 l Whirlpool double door refrigerator. The fridge was working fine but I noticed a small leak in it. I called up whirlpool customer care service, Bangalore and they send a person home to fix the appliance. The service engineer came home, opened up the system and did I have no idea what he did but since then the fridge stopped working all together. He said i need to give him Rs 5000 to fix it. When I called up the office he disappeared and stopped answering my calls. I registered the complaint once again and they send me another person who after stalling me for 3 days came opened the fridge and did not do anything to it. He said the Fridge will work but he disappeared again. Now I am left with a fridge that does not work and I have made end number of calls to the customer care service. Your customer service is extremely poor. I feel harassed. I feel you guys send untrained, criminal minded technicians to people’s home who know nothing about fixing appliances ! and are just after making money and harassing innocent people. I hope you guys take some action against this kind of appalling behavior.

whirlpool refrigerator Not maintaining temperature and inside light not working

Sir,
I have purchased a single door Refrigerator of model REF 200 IMPCOOL ROY 3S WINE ORBIT (70738) ITEM SR. 37171506855 from Big box 42 A B Road Dewas vide retail invoice No.A-1231 dated 14.05.2017. The inside light of the Refrigerator is not working and the temperature is not being maintained as per regulator causing of these the material we keep inside is being spoiled. In this regard the complaint of the above has already been lodged at M/S Big box 42 A B Road Dewas during the month of october-2017 but no any mechanic/representative have attend the complaint to rectify. In this connection it is requested to take necessary action to solve my problem. Regards
Lila Ram Saini Qtr. No.1349 Bank Note Press Colony Dewas (M.P.) Pin- 455001.

Whirlpool / Refrigerator Poor product and poorest services

I have been facing issue with their refrigerator since the day we purchased. We have been complaining and company is not doing anything about it. What they are doing is just closing the complaints in their system by mentioning false reasons. Nothing happening after writing emails as well.
If anyone is reading this complaint, I suggest not to buy any whirlpool product. They are poorest of poor.
Anjali
9711209898