www.snapdeal.com Fake watch

HI All,

I am writing this email to you again, with utter distress of loosing my hard earned money. I ordered a Tissot watch from SNAPDEAL.
I got watch and as it was at a very lucrative price I wanted to be checked from Tissot showroom.
I called tissot showroom to ask them, how to check if the watch is genuine and they asked me the numbers at the back of tissot watch .
I gave the numbers to them and they told me that the numbers do not match with the watch these are 2 different watches.
This is a fake watch.

I was shocked and as I had snapdeal guarantee of original I decided to return the watch.
The watch was picked on time and we made sure the person who came to pick up checked the watch.
Now we get the watch has not passed quality test.

When I got the watch back it was broken. It is very strange that it has been broken from where you could verify that the watch is fake or original.
This clearly states that the watch was broken by vendor to show that the quality is not passed and to rob me.
The vendor had a clear motive else the watch could have been broken from somewhere else.
No guarantee card or warranty card given with Tissot watch, else it could have been checked from showroom.
I request you to look in this matter and revert.

I am attaching pics which I have clicked when giving the watch and what I got from tissot showroon and when watch came back.
I would like you to return my money and take strict action against the vendor.
Order ID : 19422830163
Reference ID : 42982281

You may reach me on my mobile any time.

Regards
Hemant Bidichandani
9871280606

Please call on 9871280606 if required.

www.snapdeal.com deliver status but not deliver to me

Dear sir,still i did not get my product but i saw my product was deliver on 23 dec.when i went to fedex courier service they told me that my product is still on the way,we will deliver my product within this month.but they did not call up me and informe me now.so how it could be happen?if the customer is not getting their product how they could be updated their tracking details.so please try to deliver my product as soon as possible.if you can not deliver my product please refund my money back to my bank account.