order id: OD115218101408023000 i bought mobile through flipkart where as i got the defective piece. the mobile touch panel is not working properly especially while receiving incoming calls and the touch sensitivity is not good as expected.
created a return/replacement request for that they make a technician to visit to my door step. on 7th may he visited and checked the device , the device is okay with the functionality test but again while incoming calls touch is not responding that’s what he mentioned for the flipkart support team , but still flipkart service rejected the request and it happened twice, again they are sending technician to test the mobile. i really regret for the awful service by flipkart and they don’t forget about asking feedback at the end .
each day either i have to call the customer support or they will call me and wasting lots of time regarding this issue and they are with their general statements…….. we are very sorry for the inconvenience by flipkart……….be patient wait for 24-48 hrs our team will get back to you………please provide the feedback………..
but seems like issue is not resolving …….and there is too much of mental tension and wasting lots of time
i suggest you guys go through other service provider other than flipkart
Sir i am getting battery Draining problem in my phone..
When phone battery is 20% phone gets switched off. Phone battery is draining 60% to 35 % in few minutes.
When i visited mi care shadipur they are saying that this is a software problem. And they updated the phone software. But nothing happened.
When i visited again and request them to change the battery because phone is in warrenty they are saying that we can’t change the battery because your phone is okay . But i know the phone battery is not okay it draining very faster. But they are not listing to me at all!
I suggest mi phones to everyone.
But after this experience i don’t even think to purchase mi phones. Phone model : Redmi 5A
Job sheet attached.
I bought a xiaomi read me 3s mobile phone from e bay last week. I found out that the phone has some microphone issue. I lodged an online refund to ebay. They told me that the this will be taken care off. Today i again spoke to ebay for the same and they informed that it cannot be refunded and told me to visit the service centre . I told them that the phone is in warranty and i want to refund. But ebay did not listened. I went to the xiaomi service centre in Viman nagar, Pune. They said that since it is purchased from ebay no support will be given. I requested them to charge me against the service but all in vain. The cost of the phone is 10K and now i am suffering. I want ebay to take the product back and refund my money in 2 working days time and simultaneously want to let xiaomi know that they are liable to give service to their products no mater how they are purchased or from whom . Both ebay’s and xiaomi service centre are horrible and they are cheating people ! which should stop immediately.
Xiaomi mobile India sell their handsets through on line flash sell.as sell start immediately products out of stock.but in market these handset available in black extra payment upto rs 1000 to 1500. as seem company cheating with customers as well as government by saving taxes on less mrp of handsets. It may be a scam . Please investigate the issue.
I have purchased redmi 4 from website of mi.i received phone on 9/11/2018 .on that day only i started facing heating issues not even using the phone .I have not even inserted the sim then also temperature is 44.2C .When i asked for replacement ,company is saying that they need 47C minimum to classify as heating issue.They literally have gone mad.In winter season without using phone it is getting heated upto 45 degrees and they consider it as normal. My complaint id registered with them is WO IN2018021100099 and my order id is : ################
i am here by attaching the screenshots also.