My name is Kanwar Singh Nara. I had Purchase Mahindra XUV500 Model – W 10 From Raj vehicles Mohali on Date 9th December 2016. Registration No PB 65 AL 1199 .Registration Name Savitri Devi Ch no MA1YU2HHUG6E15374 , Engine no HHG4E14850 , Mfg Date 5-2016 ,
On Date 29th july 2017 at morning 5:30am We Were going to Delhi From Mohali . when I was start the car . its voice change Its not properly running like missing some stoke .After some time it was run Normally . after 100 Km ( approx ) Running I was stop car for fuel filling at M/s Pipli Filling Station Pipli road, KKr. Where I Was off the Engine and Filling Fuel . After filling Fuel when I was start the car but engine was not start . then I was contact to Mr. Surya chauhan Ph no +919041096180 . which is technician at raj Vehicle Mahindra Mohali. How he was guide me I was follow Mr surya Chauhan after 40 Minute Car was Start . we go for our work to Delhi and come back Mohali at same date at 11:30pm . then car was working properly on returning way.
After three days Dt 3rd august 2017 I was going to check the car at raj vehicle Mahindra but engine was not start. After this I was call at Agency ( Raj vehicles Mohali ) I was talk with Mr. Nihal Singh . he was telling me to toe the car and took at Agency. At agency they were trying to start the car but engine was not start then he was give me the fault there is mixing in diesel. When we took sample of diesel from my car and another sample of diesel from Scorpio color of diesel is same. One more thing water will never mix in diesel. particles of water differentiate from diesel. we can see with naked eye. Now I am sending sample to BPCL to check the water mixing or not. Mr suraj & Mr Nihal singh Check the engine . there is not any fault in car & Every thing is ok. Now I am waiting For Report of Diesel. In Hand to solve my problem they are make wrong reason which is mixing in fuel. On returning way we was not face these Problem. We Drive 550 Km but we were not !
face this Problem If there is mixing in Diesel we Face same Problem on Returning way . But we reach without any Problem . after Three Days when we were going to agency engine was not start.
From when I purchased this car we fill fuel from Pipli Filling Station Pipli road,Kursheter ( bharat petroleum ) . on first time we fill fuel from Mohali after that we always filling fuel from Pipli Filling Station Pipli road, Kurukshetra. We used this car only for delhi to Mohali road . its meter reading is 9831 Km. Our First Service on proper Time from Raj vehicle Mahindra Mohali.
I had experience from 1997 with Pipli filling station , Kurukshetra . but we never face any problem like this.
Please Concern with Raj Vehicle Mahindra and take it serious Regarding this Problem and solve my problem. Its Second bad experience with Mahindra.
My First Experience was With Goel Motors (P) Ltd. Mohali Then we was Purchase Mahindra Logan
PB 65j 5388. On those time I was also face service Problem From Mahindra. After that Experience we were again Join Mahindra . now we are face same service Problem.
I think Now You take this problem Seriously. If this time Your will not take Serious we will Highlight these Complaint on social media. We are not responsible for this.
We have also Join Maruti From 1997 to current but we never face Service Problem from maruti. Kanwar Singh Nara
+9181462-94088 , +919815558052