My electricity connection no. 09161004464 was deactivated vide my request letter dated 4-10-17 and the meter removed the next day. Although I had asked for refund of CD and deposit through several visits, phone calls and letters with relevant documents, till now they have not taken action on it. Instead I am asked to call them a month later to find out the status. It is now 8 months sine my first letter. The amount due to me is over Rs.5300 plus interest.