Tata Sky Dth services

Dear Tata sky executive. It’s only two month passed and my set top box was found erroneous and today again the error reads" The digicard may not be inserted properly. Take out the digicard gently and reinsert it.kindly hold the digicard with the arrow side up, pointing towards the set top box & insert into the slot". I had performed the above mentioned action but still the problem persists.

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