Titan Eye+ Cheating policy

I had purchased a frame when there was a 50%discount offer on the frame. The paint peeled off. When complained the store offered to change the frame provided I pay back the 50% discount availed. What kind of logic is this? If you sale defective products/ old stock during sale then you should have made it clear that there was no guarantee. I purchased this glass within one year because the new salesman convinced that the earlier store had sold me an unsuitable frame but he will not do so as he is from a company owned store and the earlier one was a franchise. I raised the issue with customer care but after exchange of some mails they informed that they have escalated the matter to higher level but thereafter no response even if followed up.

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