TRACKON COURIER Product undelivered and no response from the head office

It’s been more than 15 days since the dispatch of the product and I have not received it yet. The tracking history says that the product has been delivered. When I called guindy and perungudi branch in Chennai, nobody answered the call and the line was busy despite calling them more 20 times. I checked google reviews and everybody has poorly rated Trackon courier services. Many of the users stated that trackon hoards the parcels and many a times they have to go to the trackon office to collect their hoarded parcels. Very very poor service. My customer ID IS 2341186721.. KINDLY LOOK INTO THE MATTER ASAP

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