UCN CABLE NETWORK Money sent to party but not Received By them as per him..

I am am UCN CABLE NETWORK user/ consumer
I have Done Recharge for my UCN DTH recharge
On 3rd December
Mony deducted from my account bu UCN CABLE saying
Mony not Recieved By them…

And money also not refunded at my Google pay wallet aur account and also to my bank account…

I wait till 24th of December.

After 22 days, I have not got my money refund to any of my account

And you see and also saying that they have not received my payment, So where my payment is gone….
My transaction ID:############

Please help me at anyway
I am very hop full from you.

Thanks….

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