venu gopal Payment not received in bank account

Hi,
This is Venu Gopal . I have added amount of Rs.5000 to my payzapp Wallet then I have transfer the amount to my State bank of India. But it got shows as success. But the amount is not transferred to my bank account. Can u please resolve this issue as soon as possible.

Linked mobile – 8019360580
TransactionId – 201710240941429908kb64tq4
TransactionDate – 24.10.2017

Regards,
Venu Gopla
8019360580

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