vero moda Refund not initiated since 30 days


After complaining even on this forum I am getting the same answer from VEROMODA.IN customer service.
Got mail with reference number on 11/07/2017 saying REFUND INITIATED waited till 17/07/2017 Called the customer service on 17/07/2017 they told me YOUR REFUND IS IN QUEUE AND WILL BE INITIATED WITHIN 72 HOURS.
Today is 23/07/2017 still there is no refund initiated. Checked with bank but there is no refund initiated with the reference number given. I have no choice but to take legal action against VEROMODA.IN for cheating customers. Order reference number – VM00004367

Kalyani Karanjgaonkar

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