I raised a service request to relocate my d2h id no 118536130 on 29 july 2019 and the customer care assured that they will replace my d2h in 24hours. But no one came for 7days. So i called some private service engineer to relocate and get the things done. But to my surprise they deducted 450 rupees with out providing service. Wen i called the customer care they said they cant refund once it is deducted.
BUT THEY ARE SIMPLY CHEATING THE CUSTOMERS BY THESE TYPE OF HIDDEN CHARGES. SO BETTER STAY AWAY FROM VIDEOCON WHICH IS PURELY A CHEATING COMPANY. THEIR TECHNICAL TEAM IS ALSO VERY POOR.