Videocon D2H Amount deducted from my account with out giving service

Dear all,
I raised a service request to relocate my d2h id no 118536130 on 29 july 2019 and the customer care assured that they will replace my d2h in 24hours. But no one came for 7days. So i called some private service engineer to relocate and get the things done. But to my surprise they deducted 450 rupees with out providing service. Wen i called the customer care they said they cant refund once it is deducted.

BUT THEY ARE SIMPLY CHEATING THE CUSTOMERS BY THESE TYPE OF HIDDEN CHARGES. SO BETTER STAY AWAY FROM VIDEOCON WHICH IS PURELY A CHEATING COMPANY. THEIR TECHNICAL TEAM IS ALSO VERY POOR.

One Reply to “Videocon D2H Amount deducted from my account with out giving service”

  1. Dear Customer (pvr1987),

    We would like to inform you that we have recharged your d2h account with the amount of Rs. 400 which was wrongly debited against the service visit. Kindly let us know if you need any further assistance.

    Thanks & regards

Leave a Reply

Your email address will not be published. Required fields are marked *