Videocon D2H NON RESPONSIVE CUSTOMER CARE

Sir
My wife JAYANTI BANDYOPADHYAY is a subscriber to VIDEOCON D2H vide customer id-203317436.We are having 3 connections at our residence.We are all Sr Citizens at home and spend most of our time watching TV. For the last 30 days Videocon D2H(now merged with DISH TV) customer care is not accessible over phone as well as through non responsive E-mails.We have tried to exercise new pack option as per TRAI guideline for last 30 days but no response from them.On top of it they have suddenly withdrawn Bengali channels from one of my connections vide card no-10531783115 on 02/03/2019.Even letter written to DISH TV CEO Amit Dua under acknowledgement remained unattended. We are in state of shock after paying subscription for a year. Kindly help us out

regards

Bhanu Bikash Bandyopadhyay
Retired Chief Mechanical Engineer in charge
Kolkata Port Trust
EE-191 FLAT NO-3 SECTOR-2
SALT LAKE CITY KOLKATA-700091
WEST BENGAL, INDIA
Mob-9163612855
E-mail: [email protected]

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