Videocon D2H NOT GETTING SIGANL, NO RELAY

My customer ID with Videocon D2h is 110779680. Due to non streaming of channels recently I was advised to change the STB and paid money and Service charge for Engineer’s visit. Now again there is no streaming of TV channels and when I took up the matter with them they are again demaning for visit of Engineer and basic S/C of Rs. 200 and to pay for any replacement of parts.. This is nothing but daylight robbery by D2h provider. They are not solving the problem permanently and they are demanding the service charges as a matter of their right & policy. Please let me know whether this is true? If not please take up the matter with the concerned and help me out.

Regards

ANANTHARAM H R
9480541042

One Reply to “Videocon D2H NOT GETTING SIGANL, NO RELAY”

  1. Dear Anantharam,

    We have found that our team has shared a quotation with you for service on a chargeable basis. Moreover, you can write us back at [email protected] or call our customer care number, if you want an engineer visit then it would be charged with Rs. 200 as the product is out of warranty. We are waiting for your approval on the same. Only post receiving your approval we shall be able to process this further.

    Thanks & regards

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