Videocon D2H Not resolving problems

Our Videocon customer id is 64794520. We have four set top boxes. We faced the following issues
1. One of the remotes is not working and I have complained thrice but technician dint come
2. One box is not workin from yesterday and I lodged a complaint but issue not solved
3. One of the boxes was deactivated and I asked for reactivation . They dint do it
Every time I call the customer care they say the issue wil be resolved in 6 hrs. But no one came and checked. I feel its just waste of time to complain. We have 7000 balance left. I just want to disconnect all Videocon d2h ad get refund of my balance amount.

2 Replies to “Videocon D2H Not resolving problems”

  1. Dear Vidyasagar,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

  2. Dear Vidyasagar,

    We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

    Thanks & regards

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