Videocon D2H Refund

I am a Videocon d2h user who’s customer id is 194102574. On 1st June an amount of 259rs was recharged for d2h connection though no connection found further 300rs was recharged. Videocon was requested to refund the 300rs complaint no. 722702079 but invain.
Again a complaint lodged vide no.732538484, resultant a senior officer assured us that your amount is reversed on 5th July and advice to asked phonpe vide transaction id 3984244481 but Phonpe informed us that no such transaction has yet been initiated through Videocon. So, you are requested to take nessesarry step as we can received our amount smoothly.

2 Replies to “Videocon D2H Refund”

  1. Dear Biswadip,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

  2. Dear Biswadip,

    We would like to inform you that your complaint has already been resolved. We would also like to inform you that your recharge of Rs. 300/- have been transferred (please refer this transaction id 3984244481 SR no, 722702079) in our record, so we request you to get in touch with the respective helpdesk of the web portal to assist you better in this regard.

    Thanks & regards

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